Robyn Mcclung Email & Phone Number

Midtown Atlanta, Georgia, United States

Senior Project Manager responsible for administering full life cycle of conservation easement and real estate development projects, including historic and low-income housing tax credits. Manage service providers including appraisers, geotechnical/environmental partners, surveyors, legal counsel and land trust partners to conduct due diligence on proposed projects. Focus teams on business objectives and track progress to ensure project milestones are completed on time, on budget and with the… Show more Senior Project Manager responsible for administering full life cycle of conservation easement and real estate development projects, including historic and low-income housing tax credits. Manage service providers including appraisers, geotechnical/environmental partners, surveyors, legal counsel and land trust partners to conduct due diligence on proposed projects. Focus teams on business objectives and track progress to ensure project milestones are completed on time, on budget and with the desired results. Understand business objectives and processes and translate them into system and process requirements; manage projects to obtain those objectives. Identify and manage overall project dependencies and ensure deliverables stay on-time, on-target and on-budget. Prepare and execute communication plan and project status reports to key stakeholders. Serve as the primary contact for clients on a daily basis; ensure outstanding client satisfaction by maintaining strong working relationships, engaging clients in appropriate interactions and providing a high level of personal accessibility. Show less

Greater Atlanta Area

Program Manager responsible for managing overflow vendors, QuadGen and Mobility Integration Services (MIS), providing support to the Mobility Network Provisioning Center (MNPC). Manage relationships from start of contract, helping to control costs, drive service excellence and ensure all vendors are in compliance with AT&T processes.

Greater Atlanta Area

Market Manager changing the face of the MNPC through strategic partnerships. Escalation management; focusing on customer service as well as network reliability while establishing communication with the customer, developing an assessment of impact and root cause analysis. Taking ownership and establishing communication lines to ensure customer focus is priority and driving for resolution. Forecast planning with Markets on a regional level. Developing data analysis and tracking measures… Show more Market Manager changing the face of the MNPC through strategic partnerships. Escalation management; focusing on customer service as well as network reliability while establishing communication with the customer, developing an assessment of impact and root cause analysis. Taking ownership and establishing communication lines to ensure customer focus is priority and driving for resolution. Forecast planning with Markets on a regional level. Developing data analysis and tracking measures focusing on geographically concentrated areas. Show less

Greater Atlanta Area

Implementation Manager responsible for projects relating to capacity expansion for AT&T’s Core Network. Act as an escalation point for all high value emergency projects to facilitate issue resolution, ensure effective collaboration and resolve resource issues; continually engage and communicate with appropriate parties in order to keep to allotted timelines. Coach, mentor, motivate and supervise project team members, promoting accountability and positive results. Responsible for reconciliation… Show more Implementation Manager responsible for projects relating to capacity expansion for AT&T’s Core Network. Act as an escalation point for all high value emergency projects to facilitate issue resolution, ensure effective collaboration and resolve resource issues; continually engage and communicate with appropriate parties in order to keep to allotted timelines. Coach, mentor, motivate and supervise project team members, promoting accountability and positive results. Responsible for reconciliation and overflow to vendors such as Ericsson, Mycom and Quadgen. Understand capabilities of vendors and make educated decisions on vendor best suited to perform jobs. Determine fiscal responsibility in choosing the appropriate vendor. Effectively communicate through project meetings and tracking to ensure project completion requirements and timelines with all team members and stakeholders. Closely work with development team for deployment of NEST tool, identifying problems and issues, providing critical feedback and solutions for how program should be created and maintained to be a successful deliverable for entire MPC team. Show less

Greater Atlanta Area

Responsible for all aspects of the development and implementation of assigned technical projects and provide a single point of contact for those projects. Projects are typically high value, long term projects. Lead cross functional teams to complete projects within allotted timeline and budget. Takes technical projects from original concept through final implementation. Defines project scope and objectives. Develop detailed work plans, schedules, project estimates, resource plans and status… Show more Responsible for all aspects of the development and implementation of assigned technical projects and provide a single point of contact for those projects. Projects are typically high value, long term projects. Lead cross functional teams to complete projects within allotted timeline and budget. Takes technical projects from original concept through final implementation. Defines project scope and objectives. Develop detailed work plans, schedules, project estimates, resource plans and status reports. Conduct project meetings and responsible for project tracking and analysis. Ensure adherence to quality standards and review project deliverables. Manage the integration of vendor tasks and track and review vendor deliverables. Provide technical and analytical guidance to project team. Recommend and take action to direct the analysis and solutions of problems. Help in the planning and execution of additions to Telecom Network Capacity in the US. Coordinating the activity of field engineers, support engineers and 3rd party vendors performing installations at various sites across the continental US. In addition, analyzing data to give recommendations regarding capacity planning for future builds or network changes. Show less

Developing, supervising and implementing external events and conferences; coordinating all details, negotiating and managing all contracts to ensure successful completion of Corporate-wide conference events as well as local and regional events, in addition to creating and maintaining budgets. On-site management of all events, serving as liaison between clients and vendors. Help planning annual Managers’ Summit meeting and company incentive trip with approximately 250 attendees, traveling as… Show more Developing, supervising and implementing external events and conferences; coordinating all details, negotiating and managing all contracts to ensure successful completion of Corporate-wide conference events as well as local and regional events, in addition to creating and maintaining budgets. On-site management of all events, serving as liaison between clients and vendors. Help planning annual Managers’ Summit meeting and company incentive trip with approximately 250 attendees, traveling as required. Interface with all levels of MarketSource management, staff, customers, vendors and outside organizations to exchange information and complete projects. Manage sensitive and proprietary personal and professional information with discretion while maintaining confidentiality. Providing a full range of high level administrative support to the Executive team, as well as the President and the Vice President of Operations, for the efficient operation of the corporate office. Coordinating travel arrangements; preparing expense reports; researching project information; assisting in the preparation of presentations; initiating, completing and distributing reports. Maintaining calendars and emails to coordinate/schedule meetings and teleconferences for internal, customer and client meetings. Supervising meeting agendas, material preparation and follow up. Show less

Executive Master Of Business Administration - Emba, Business, Management, Marketing, And Related Support Services

Bachelor Of Science, Communications With A Focus On Marketing & Advertising