Robyn Mugridge Email & Phone Number

United Kingdom

London / Remote

As a Sales Director at Morressier, I bring advanced SaaS solutions to the academic publishing space, helping publishers and societies enhance research integrity, streamline workflows, and leverage AI technology. I oversee all sales initiatives for the UK and Europe, exceeding targets in lead generation and closed sales for 2024. My role involves close collaboration across sales, marketing, product, legal, and account management to deliver tailored solutions and ensure customer satisfaction. With deep expertise in SaaS sales, and a background in both editorial and business development roles in publishing, I'm dedicated to driving innovation and efficiency for our clients.

Appointed as Chair of the ALPSP Education Committee in February 2023, collaborated with Co-Chair from July 2024.

Supporting ALPSP to create educational webinars that are both topical and useful for publishing industry professionals.

London / Remote

Promoted to Head of Publishing Partnerships in January 2022, leading the Publishing Partnerships department. Overseeing a department of over 35 people split into three teams, Sales & Outreach, Publishing Development and Publishing Operations. Managing the strategic performance of Frontiers’ partner journal program and leading outreach to establish Frontiers as a leading Open Access publisher through strategic publishing partnerships.Sales: Responsible for the growth of Frontiers' Partnerships program from "grassroots" to success with a strong portfolio of society journals, including partnerships with the European Society for Organ Transplantation, The Geological Society of London and the Institute of Biomedical Science.Journal Development: Growing Frontiers’ partner journals to achieve astounding growth rates in submissions while maintaining a focus on quality publications.Account Management: Empowering and upskilling our teams to provide the highest level of customer service throughout the customer journey, from first contact to signed contract. Creating detailed strategic roadmaps for the growth of our partnerships program, evaluating the competitor market offering and assessing any risks that might prevent the program from achieving its growth targets.Product Development: Collaborating with an enthusiastic core group of society partners to pilot new platform features and gain new insights on customer interactions with our products. Providing the business context to product development plans and supporting the creation of a longer term strategy for product development to meet the bespoke needs of our society customers.Operations: Ensuring that efficiency and growth at scale is at the heart of everything we do. Leading peer review operations teams to identify efficiency blockers and opportunities to improve speed and quality of our services for our partners.

London, United Kingdom

Promoted to Publishing Partnerships Manager in 2019 and established Frontiers' Publishing Partnerships program.Business Development: Identifying and establishing new relationships that expand the company’s reach, particularly with societies and associations.Sales: Enabling external institutional/society sales partners to more effectively to drive revenue growth. Leading B2B sales of products and services.Partner Management: Deepening relationships with existing publishing partners, societies and other organizations.Account Management: Managing a team of Account Managers/Partnership Coordinators responsible for growing our existing society and institutional accounts by introducing new solutions or up-selling.Commercial growth strategy:Developing strategic growth plans to meet business impact and financial targetsRepresenting the company to clients, partners and industry eventsPlanning, management and operational advancement of the business development and sales processesCoordinating with marketing and product teamsResponsible for society journal portfolio performance and growthSolution-selling: Identifying what our customers need and aligning our solutions to drive impactSales pipeline management: Tracking and management of every sales opportunity through every stage using Salesforce, from lead to consideration to a successful close of a revenue-producing contractAccount growth: Building long-term relationships with clients in which we are continuously adding value and building trust

Lausanne Area, Switzerland And London, Uk

I managed a team of Journal Development Specialists and fully managed the development and growth of the world’s 5th most-cited Open Access psychiatry journal, Frontiers in Psychiatry. During my time with the journal, the impact factor increased from 2.857 to 3.161.

London, United Kingdom

Overseeing a large program of health journals, as well as managing a small team of Journal Development Editors. Journal management of a mixture of high impact society titles and new launches. Specializing in the international acquisition and launch of new journals.

Nihr Journals Library

The National Institute for Health Research (NIHR) is the world’s first health research funder that publishes comprehensive accounts of its funded research within its own publicly and permanently available journals. Visit the following website for more information: https://www.journalslibrary.nihr.ac.uk/

Hampshire

My responsibilities included:Preparing presentations and teaching students. Communicating and working closely with students and staff.Attending meetings and taking minutes. Line management.Preparing lessons and marking work.Liaising with various departments throughout the College.

Portsmouth, United Kingdom

Responsibilities and achievements included:• Managing confidential patient health records; ensuring that the required documents reached the correct clinics.• Tracking down lost medical notes manually, as well as using IT systems; this in turn developed my investigative skills.• Researching patient records using online databases to ensure that the Senior Medical Staff were informed at all times.• Handling patient complaints. • Liaising with high level officials and clinicians within the NHS.

Hertfordshire And Hampshire

While completing my degree, I worked freelance as an academic tutor, teaching English, English Literature and History.