- Work with businesses both small and large to bring their ideas to life using the Shopify CMS- Social media management in many industries, including beauty/fashion and video game streaming spaces- Website design and front-end development- Image and video editing, specializing in Instagram reels/TikTok short form format- Develop and launch merchandise- Graphic and logo design, including custom illustrations- Video captioning/transcription- Product photography- User-generated content- Copywriting, including website copy, blogs, newsletters, and brochures

- Communicate via email with Merchants to best understand their customization request and needs of their store- Complete customization request in a timely manner using a mix of HTML, CSS, and Liquid code- Audit Merchant's store to identify any extra changes that could be helpful to Merchant

- Communicate with Merchants via a mix of emails, phone calls, and three simultaneous live chats - Ensure Merchants have a quick response time by staying on top of assigned tickets- Complete essential follow-up documentation after each interaction

- Communicate effectively with clients using various messaging platforms to schedule appointments- Manage social media ad campaigns, and plan consistent social posting schedule a month in advance- Managed all client inquiries, payment, and follow-ups