Selected by merit from a very large group of candidates to research and communicate issues affecting Defence families to Government, the Department of Defence and external stakeholders on their behalf. I was directly responsible to the Minister for Defence Personnel and the Chief of the Defence Force. I met regularly with them and also Service Chiefs, Head of People Capability, and Director Generals of Army, Navy and Airforce Personel, DCO, Policy, and Housing and Removals, in order to report on issues affecting families and make recommendations to promote postive outcomes for all.I managed all conferences (100+ attendees) and annual training weeks including budget management of over $60,000. I represented the organisation at all official events, national and local, including launches, engagements and committees.I was responsible for eleven staff located throughout Australia overseeing all recruitment and performance management.During my tenure I led the delivery and implementation of all strategic and communication plans, high-level reports and recommendations. I was individually recognised for strengthening DFA’s governance credentials to ensure transparency, sustainability, accountability and effectiveness.