Robyn Ruppert Email and Phone Number
QUALIFICATION HIGHLIGHTS:• Over 17 years of successful clinical dental hygiene, office management, and dental practice consulting experience.• Expertise in persuasive sales of aesthetic procedures and facilitating financial options to support aesthetic services.• Practiced in managing high volume full service dental practices leading highly efficient teams to deliver quality care.• Experienced practice consultant bringing practice and financial growth strategies, branding, and practice efficiencies.• Adept at improving practice dynamics, team building, training, sales strategies, and leadership development.• Proven ability to develop and implement educational programs and presentations for dental providers and clients.• Skilled with dental insurance claim coding and management of insurance claims ensuring proper payment.• Knowledgeable in complete restorative dentistry, non-surgical periodontal therapy, and patient acceptance.• Subject Matter Expert on clear aligner therapy, soft tissue management, and adjunctive medicaments. • Accomplished in complete treatment planning in Dentrix, SoftDent, Open Dental, and hold expertise with Eagle Soft. • Combines outstanding consultative abilities and interpersonal skills with strong clinical dental hygiene experience.• Excels in translating scientific advancements to clinical practice to enhance product implementation and acceptance.• Strong business acumen with exceptional leadership, communication, organization, and relationship building skills.KEY COMPETENCIES:Practice Management • Dental Operations • Practice Efficiencies • Budget ManagementInsurance Coding • Financing Support • Business Advisor • Corporate ConsultingExecutive Coaching • Team Coaching • Training • Facilitating • Patient Education • Dental HygieneRestorative • Cosmetic Dentistry • Treatment Coordination • Patient Acceptance • Disease PreventionOral Systemic Links • Clear Aligner Therapy Integration • Airway Health SolutionsMyofunctional Integration • Occlusion/TMD • Non-Surgical Periodontal Therapy • Orthodontic Therapy
Serene Oaks Dental
View- Website:
- sereneoaksdental.com
- Employees:
- 5
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Business Manager, Financial, Insurance, And Treatment CoordinatorSerene Oaks Dental Oct 2018 - Present• Provide day to day operational oversight of a dental practice serving general dentistry and cosmetic dentistry.• Manage, coach, and motivate a team of 2 doctors, 3 hygienists, 3 assistants, 3 admins, and 2 sterile assistants.• Execute traditional financial duties such as managing accounts receivable, collections and coordinating insurance.• Manage dental insurance claim coding and all financial aspects of accounts payable and receivable for the practice. • Facilitate treatment discussions with patients regarding cosmetic and restorative dentistry treatment options. • Utilize iTero digital scans, digital photography, intra-oral photos, 3D printed models to discuss treatments options.• Manage cosmetic and restorative solutions for patients to restore teeth, gums, and occlusion for adults and children. • Review functional vs. destructive occlusion, airway obstruction, periodontal health in relation to systemic disease.• Provided information on product benefits such as Invisalign, Clear Aligner, perio protect tray delivery treatment, in office whitening (zoom, glo), Sonicare, Waterpik, Arestin, and occlusal/night guards. • Coordinate complex sequence of appointments for comprehensive full mouth rehabilitation treatment solutions.• Liaise with financial lenders to finance up to $120,000 for restorative or aesthetic dental transformation patients.• Collaborate with specialized dental laboratories for design and creation of customized restorations.• Key Accomplishments:- Increased annual net collections by $500,000 since 2018. - Guided the practice through dropping insurance and becoming a completely fee for service practice in 2021, and developed and implemented an “in house insurance plan” as an alternative to 3rd party insurance.
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Office And Treatment CoordinatorNorthwood Dental Mar 2009 - Oct 2018• Directed the daily operations of a busy dental practice providing general, cosmetic, and advanced dentistry services.• Oversaw a successful team of 2 doctors, 4 hygienists, and 3 administrative support personnel.• Managed practice financials including insurance coding, billing, accounts receivable, and collections.• Promoted the benefits of products and services including Invisalign, Arestin, CEREC same day crowns, and whitening.• Facilitated treatment option discussions, educated patients on products, and counseled patients on financial options.• Assisted patients with executing financial agreements for cosmetic and advanced dentistry services.• Provided clinical hygiene services and patient oral care filling in for hygienists to support staffing needs.• Key Accomplishments:- Increased total new patients and patient retention rates and grew staff by one new hygienist due to growth. - Implemented patient payment at the time of service to decrease A/R days, developed and marketed an “in house/office insurance plan” for uninsured patients to encourage commitment to regular care and treatment.- Identified and rectified ~$60,000 in unpaid insurance claims and fraudulent accounting (prior account manager). -
Clinical And Administrative Consultant And CoachAdvanced Practice Management Feb 2010 - Dec 2014• Developed and implemented practice management and business strategies for private dental practices. • Provided coaching, consulting, and training to private dental practice professionals in MN, ND, SD, WI, IA, and MO. • Guided practices on leadership, strategic planning, financials, operations, patient management, and marketing.• Provided clients with significant practice growth through implementing improved operational efficiencies. • Recommended solutions to increase productivity of hygienists, doctors, treatment coordinators, and admin support.• Focused trainings on case acceptance, patient retention, and acquiring new patients to build successful practices.• Provided continuing education through calibration exercises with hygienists.• Key Accomplishments:- Tracked practice metrics to determine opportunities for improvement and shared successes with clients. -
Dental HygienistMolldrem Family Dentistry Jun 2006 - Mar 2009• Provided routine dental hygiene services to pediatric, adult and geriatric patients in a busy family dental practice.• Performed dental prophylaxis, oral cancer screenings, and imaging studies and documented dental issues.• Administered ZOOM whitening treatments and conducted intra-oral, panoramic, and other types of dental x-rays.• Promoted use of fluoride treatments, sealants, desensitizing, ZOOM whitening, deep cleaning with Arestin.• Counseled patients on laser therapy for bone and gum regeneration, TMD and neuromuscular therapy, porcelain veneers and smile makeovers, Invisalign, and sedation dentistry.• Educated patients on hygiene and treatments through discussion, CASEY video, and procedural guidance.• Maintained relationships with patients and ensured timely scheduling of routine oral hygiene appointments.• Key Accomplishment:- Changed patient lives and confidence by discussing options for comprehensive, full mouth, smile make-overs.
Robyn Ruppert Education Details
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Dental Hygiene/Hygienist -
Dental Hygiene/Hygienist
Frequently Asked Questions about Robyn Ruppert
What company does Robyn Ruppert work for?
Robyn Ruppert works for Serene Oaks Dental
What is Robyn Ruppert's role at the current company?
Robyn Ruppert's current role is Accomplished Dental Hygienist and Office Manager with Expertise in Promotion and Financing of Aesthetic Dental Procedures.
What schools did Robyn Ruppert attend?
Robyn Ruppert attended Normandale Community College, O'hehir University.
Who are Robyn Ruppert's colleagues?
Robyn Ruppert's colleagues are Nina Mariani, Melissa Sailor, Chad Loween, Jennifer Willenbring, Carol Bergan, Rdh, Judi Johnson, Gesica Horn.
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