Robyn Smuts

Robyn Smuts Email and Phone Number

Operations Manager | Simplifying Systems | Prioritising Mental Health @ Outside ideas
montgomery, alabama, united states
Robyn Smuts's Location
Cape Town, Western Cape, South Africa, South Africa
About Robyn Smuts

𝑨𝒃𝒐𝒖𝒕 π’Žπ’†:I’m a generalist, a doer, and a fixer who loves tackling operational puzzles. There’s nothing I love more than untangling chaos. As someone with a true starter-finisher mentality, I’ve always believed that once you start a task, you see it throughβ€”no matter what. I also love geeking out on new tools and software, especially when they free up time and help you work smarter, not harder. At my core, I’m a people person who loves building strong, genuine relationships. I’m passionate about mental health and personal growth and always try to approach things with empathy and curiosity.π‘·π’“π’†π’—π’Šπ’π’–π’” π‘Ύπ’π’“π’Œ π‘¬π’™π’‘π’†π’“π’Šπ’†π’π’„π’†:Over the past 12 years, I’ve had the privilege of working across industriesβ€”from the fast-paced world of tech startups to large, structured corporates. Each environment brought its own set of challenges, and each one taught me something new. I’ve become skilled at simplifying systems, and removing the roadblocks that slow people down.π‘ͺ𝒖𝒓𝒓𝒆𝒏𝒕 𝑹𝒐𝒍𝒆:As Operations Manager at Outside Ideas and Mastermind9, I make sure that we have the systems and processes in place to help us grow and scale. I’m the person behind the scenes making sure everything runs like a well-oiled machine. My role is not just about setting our team up for long-term success, but also looking for ways to innovate and improve how we do things.Alongside my operational role, I’m a certified Mental Health First Aider, and creating a supportive workplace is something I care deeply about.𝑳𝒆𝒕’𝒔 π‘ͺ𝒐𝒏𝒏𝒆𝒄𝒕:I love meeting new people and hearing fresh perspectives. If you’re looking for a friendly business contact or just want to chat, let's connect.

Robyn Smuts's Current Company Details
Outside ideas

Outside Ideas

View
Operations Manager | Simplifying Systems | Prioritising Mental Health
montgomery, alabama, united states
Employees:
1
Robyn Smuts Work Experience Details
  • Outside Ideas
    Operations Manager
    Outside Ideas Feb 2024 - Present
    Oxfordshire, United Kingdom
    As Operations Manager at Outside Ideas and Mastermind9, I am responsible for streamlining processes and ensuring that all systems run smoothly behind the scenes. My role focuses on refining workflows, documenting procedures, and creating structures that enable our team to work efficiently as we scale. I thrive on simplifying complexity, improving operational efficiency, and fostering a supportive, people-first culture.Additionally, I’m passionate about creating an empathetic and mentally healthy work environment. As a certified Mental Health First Aider, I prioritise mental well-being, ensuring that our team has the support they need to thrive both personally and professionally.
  • Networking-In
    Operations Manager
    Networking-In Feb 2024 - Present
    Oxfordshire, United Kingdom
  • Mastermind9
    Operations Manager
    Mastermind9 Feb 2024 - Present
    Oxfordshire, United Kingdom
  • Ollie Health
    Head Of Global Onboarding & Customer Success At Ollie Health
    Ollie Health Aug 2021 - Aug 2023
    Cape Town, South Africa
    As the Head of Customer Success and Global Onboarding at Ollie Health, I played a pivotal role in building the startup from the ground up, helping scale our operations from 0 to over 40 providers and 4,000 members in just 2 years. I was responsible for crafting a seamless experience for both clients and providers, ensuring successful integration and long-term engagement.I led the onboarding process for new clients and providers, establishing workflows to streamline booking, invoicing, and service delivery. I also built and managed strong relationships with clients, addressing concerns, providing regular updates, and driving customer satisfaction and retention.Working closely with sales and product teams, I used customer insights to enhance offerings, improve the customer journey, and boost overall engagement. I also played a key role in cross-functional support, ensuring smooth collaboration and communication across the business.My role centered on driving both customer success and business growth through strong relationships, efficient processes, and a proactive approach to customer needs, contributing to Ollie Health's rapid growth.
  • Alvira Foundation
    Learning And Development Consultant
    Alvira Foundation Sep 2020 - Dec 2021
    Cape Town, Western Cape, South Africa
    Created and designed meaningful training content for a mentorship project which enables youth to understand themselves and look for ways to create lasting social change around them.
  • Discovery Limited
    Campaign Manager
    Discovery Limited Apr 2018 - Aug 2020
    Cape Town, Western Cape, South Africa
    Responsible for designing, presenting and managing communication campaigns for various services and planning internal events.
  • Discovery Limited
    Professional Assistant
    Discovery Limited Dec 2015 - Mar 2018
    Cape Town, Western Cape, South Africa
    Responsible for a wide range of administrative, budget, events and team support related tasks.
  • Discovery Limited
    Project Administrator
    Discovery Limited Jan 2014 - Nov 2015
    City Of Johannesburg, Gauteng, South Africa
    Performing many of the administrative tasks required for the smooth running of the project.
  • Discovery Limited
    Medical Review Team Administrator
    Discovery Limited Jan 2013 - Dec 2014
    City Of Johannesburg, Gauteng, South Africa
    Served as a communication bridge between Doctors and Discovery for complex cases.
  • Discovery Limited
    Customer Service Consultant
    Discovery Limited Mar 2012 - Dec 2012
    Port Elizabeth, Eastern Cape, South Africa
    Servicing members telephonically andvia email, effectively resolving queries.

Robyn Smuts Education Details

Frequently Asked Questions about Robyn Smuts

What company does Robyn Smuts work for?

Robyn Smuts works for Outside Ideas

What is Robyn Smuts's role at the current company?

Robyn Smuts's current role is Operations Manager | Simplifying Systems | Prioritising Mental Health.

What schools did Robyn Smuts attend?

Robyn Smuts attended University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika, Port Alfred High School.

Not the Robyn Smuts you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.