Robyn Thomas Email and Phone Number

Skills:• Report Writing and Solutions using Cognos and Business Intelligence, Develop, implement and manage reporting requirements across multiple reporting streams and cross functional teams including Finance, Supply, Payroll, Marketing Departments including Regional Managers and Field Managers.• Administration of the network systems comprised of Pronto Xi, Pronto CRM, Symantec Backup Exec 2010, Backup Server, Kerio firewall & VPN, and approximately 60 workstations running Windows 7 Pro &… Show more Skills:• Report Writing and Solutions using Cognos and Business Intelligence, Develop, implement and manage reporting requirements across multiple reporting streams and cross functional teams including Finance, Supply, Payroll, Marketing Departments including Regional Managers and Field Managers.• Administration of the network systems comprised of Pronto Xi, Pronto CRM, Symantec Backup Exec 2010, Backup Server, Kerio firewall & VPN, and approximately 60 workstations running Windows 7 Pro & windows 8.1 Pro.• Providing technical support to internal Support Office Team Members, Franchisees, Field Management and Shop Managers.• Maintain the Franchisees Intranet “Minit Net”.• Staff training on all software. Show less