Robyn Waldron-Cooper Email & Phone Number

England, United Kingdom

New Jersey, United States

• Genmab is an international biotech company specializing in antibody therapeutics for the treatment of cancer and other serious diseases.I was primarily hired to provide design services for a range of AI based.
• Business translator
• Product designer
• Technical product owner (TPO)This project has required me to draw deeply on non-design aspects of my previous experience especially in relation to team management (TPO), stakeholder management and realising business.

London, England, United Kingdom

GSK was going through an ambitious and challenging digital transformation journey to create a world class financial planning and analysis service.The programme itself had little, if any, exposure to user experience design and as a result I’ve had to both educate and actively convince the business as to why user experience and design thinking were crucial.

London, England, United Kingdom

Elsevier hired me as principal UX designer (permanent) for a product called Researchfish, which allowed international funders to track the success of grants and awards given to researchers. My role initially included a full UX review of the existing product and creating a research plan to validate existing user concerns.For the latter, I created an Excel.

London

At Tesco Retail I was responsible for the production of service blueprints, interaction models, research plans, & wireframes as well as generally supporting business initiatives and driving technical improvements for a business-critical supply chain system redesign.I was then tasked with defining the entire research & discovery phase for a linked business.

Manchester Area, United Kingdom

Working with the Customer Support product teams to improve the user experience for the customer account area: My SKY.I mainly focused on the financial aspects e.g. billing & payments etc. I also produced architectural strategies to enhance the navigation, findability, and interdependency between the various aspects of a user’s account.

Basingstoke, United Kingdom

Helping to transform the business into a fully digital & customer centric organisation by introducing and establishing best practice. This is sustained by raising awareness, building advocacy and ultimately trust, and promoted by various inclusive business wide initiatives and activities.Defining strategic sales propositions and experiences for all new.

London, United Kingdom

A relatively short stint here working with the internal IT services team whose mission was to cut through the red tape and deliver excellence, fast! All work was for internal consumption with increasing operational efficiency as the core driver.

London, United Kingdom

Involved in a research project to support the go-to-market strategy for a betting company.Previously worked with EY’s fraud & anti-money laundering team to assist TescoBank in understanding the current state and suggest improvements within their customer service and support functions.

Greater New York City Area

Selfiepay is a US startup with BIG ideas and multiple distribution lines and I am bringing the product to market by building teams, defining the company vision and strategy. My unique and deep understanding of alternative payments/mobile payments, UX/Design/Development production process and overall finance business knowledge was simply why I was.

Winchester, Hampshire

Established best practices for UX and to support a large transformation project.

London, United Kingdom

• Design a bespoke CMS web application for an international roll out within a full agile framework.Primarily working with the Product Owner to evangelize, validate thoughts, gather requirements and define both the.
• High fidelity wireframes
• Prototypes
• Stakeholder reviews
• End user validation / testing
• Development team support

I provide full project lifecycle consultancy services for digital business transformation and strategic and tactical product development. Where I ensure projects are thoroughly considered, profitable and production ready.Solid experience all key project stages from estimation, requirements gathering, research, stakeholder management, road maps to project.

London

As user experience director at Grampy I was tasked with establishing the UX department and also providing consulting services to a wide variety of clients from banking to retail.As a UX consultant I work alongside clients such as HSBC in order to support business transformation, offer strategic planning or create tactical solutions to identify and resolve.

Reading, United Kingdom

UX consultancy services to Nationwide predominantly focused on redefining both the tactical and strategic experience for their online banking application processes.

London, United Kingdom

• User Experience strategy lead for two key Barclays global initiatives:
• Enterprise Search
• Group wide IntranetResponsible for gaining business support, gathering user & business requirements and creating innovative solutions for best-in-class experiences in-line with Barclays 'Go to bank' & 'Transform'.

London, United Kingdom

Working with Skype's Business Operations arm to help the organisation understand and appreciate the need for a user-centered approach. The primary aim being to evolve the Skype product base in unison with both the Microsoft Windows8 integration & overarching initiatives.

London, United Kingdom

Offered UX consultancy services to Visa for their e-wallet solution V.me. Covering consumer facing aspects as well as business operations and support.