Robyn Wright Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Collects, organizes and analyzes information through records, tests, interviews and professional sources to appraise participant’s interests, aptitudes, abilities and personality characteristics for vocational planning and/or employment placements.Maintains required caseload and ensures clients are meeting program expectations with the primary focus on employment Provides case management services to participants, which includes but is not limited to: - Tracking participants’ progress- Strong interviewing skills to obtain information- Ability to build and sustain rapport with participants- Ability to assist in setting goals- Maintain and update participants’ files- Records all contact with participants (case noting)- Receives and files all paperwork/documentation of clients activitiesConducts job development activities with a variety of businesses to obtain employment opportunities for participants.Counsels participants and provides group educational and vocational guidance services when needed.Works closely with the business community to stay abreast of job trends and current labor market needs.Assists in placement of program participants into gainful employment.Participates directly with the business community through business associations, personal contacts and referrals to inform the business community of the job placement services offered by the program and solicit job placement opportunities.

Steele Creek

Ensures compliance with all established Agency policies, procedures and practices and SOP’s. Directs activities; verbally ,in writing and physically for retail store to ensure that net performance provides satisfactory financial support for the organization. Activities include but not limited to managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention and development of staff. Ensures all team members are trained and developed in their job position. Additionally, ensure all team members attend all orientations and classes required by training department.Coordinates shipments and makes adjustments to ensure store has adequate product to achieve all sales goals. Resolves customer issues to maintain customer satisfaction and creating a positive shopping environment.Ensures that merchandise is priced with established standards. Implements seasonal planograms, floor sets, store signage, and sales promotion activities. Works with WDS/Retail liaison to insure service programs as working properly at store level.Conduct monthly meetings, one on one bi-annual meeting with each team member to discuss performance and goals.

Charlotte, North Carolina Area

Ensures compliance with all established Agency policies, procedures and practices, and SOP’s. Supervises store personnel and store activities in the absence of /and at the direction of the Store Manager; see Supervisory Responsibilities below. Prepares and maintains records of store operations including daily sales reports, cash deposits, and register tapes. Coordinates regular transportation shipments and reporting. Issues refunds and answers customer and donor complaints or inquiries. Opens and closes the retail store, including making bank deposits and securing the building.Process donated goods to achieve maximum sales potential in accordance with established guidelines. Rotates, categorizes, and arranges merchandise by color according to established guidelines. Performs work of store personnel as needed. Reports known or suspected security and/or theft problems to the Store Manager or other member of management.

Charlotte, North Carolina Area

Mentor for Generation's Customer Care Agent training located at the Goodwill Opportunity Campus in Charlotte, NC.

Waterloo, Iowa Area, Richmond, Va, Kannapolis, Nc

Creates budgets for sales, expenses, and wages and monitors club indexing, making sure budgeted numbers are achieved, and ensures department staffing levels are within company guidelines.Drives sales in assigned areasEnsures compliance with Company and legal policies, procedures, and regulations for a FacilityEnsures membership growthEnsures proper personnel procedures are followed for selection and recruiting, record retention, and training as requiredManages Facility operations (Front-end, Fresh areas, Sales Floor, Accounting, Receiving, Membership and Refunds, parking lot and grounds, Professional Services, Tire and Battery Center, Jewelry, and Photo), including ensuring asset protection, inventory control, Member service, safety, and compliance in each area as part of daily assigned duties and communicating with other Managers and Associates about Facility operations, merchandising, and Company direction.Models, enforces, and provides direction and guidance to Associates on proper Member service approaches and techniques to ensure Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.Oversees and enforces the execution of food safety standards, cold chain compliance and food merchandise qualityOversees the implementation of and participates in community outreach programs and encouragesAssociates to serve as a good member of the community.Provides supervision and development opportunities for AssociatesWorks as part of the management team to ensure all opening and closing procedures are followed, including communicating with opening and closing managers to ensure a smooth transition from day to night operations, discussing merchandising opportunities and directions, scheduling concerns, associate issues, any issues needing to be escalated, additional resources needed, and any special opening or closing instructions or information.

Jacksonville, Nc, Tennessee

Supervises three lower-level management staff and other Store personnel.Supervises staff in accordance with corporate human resource policies. Monitors staffing, scheduling and motivation of staff. Recruits and hires new staff as needed.Maintains a structured Store training program, as set forth by the corporate office.Monitors operations to ensure that standards are met and maintained regarding customer service, merchandise presentations, Store cleanliness, shrinkage, and operating cost controls. Monitors deliveries to, and product movement within the Store to ensure effective inventory and merchandise management. Demonstrates salesmanship skills by maintaining sales and accessory levels as per established profit goals.Ensures the fiscal integrity of the Store by accounting for all cash, merchandise and other Store assets. Holds accountability for store sales and metrics.Holds accountability for stock and merchandise flow.Maintains company standards regarding store sales/performance metrics.

Master Of Business Administration (Mba), Project Management

Bs, Sport Management

Activities and Societies: Lady Blue Bears Basketball, Bowling, Softball, and Delta Sigma Theta Sorority, INC

Education record