Custom Curtains

Supplying relevant products and honest advice to help dental professionals provide the best possible care on the Sunshine Coast and North Brisbane!

Showroom based and on-site consultant for internal and external window furnishing products. Providing workable solutions to retail and commercial customers within the window design industry within set budgets. Responsible for accurate quotations and estimations for associated products. Directed the presentation of in-store promotions and merchandising displays. Sourcing of new products from local and international providers. Budget forecasting and development of new sales strategies. Undertook additional training for more in depth technical understanding of the manufacture, assembly and installation of window products. Oversaw installations and monitored quality workmanship to the satisfaction of all.Key Achievement: Managed and developed the setup of the soft furnishing department and acquisition of new products, leading to a growth of over 200% for that department within the first 6 months.

 Provide outstanding service and sales support to clients throughout the Gold Coast, Brisbane and Sunshine Coast areas – including:o Resolving any delivery or product problems.o Providing product training and advice.o Discussing and planning marketing strategies. Secure new accounts and develop their sales through exceptional service and ongoing product support –Tailoring my sales approach to the knowledge base of the customer Meet and exceed personal and area targets. Accurately complete sales reports and maintain up to date client details. Respond professionally and efficiently to all enquiries – including telephone calls and emails. Maintain and manage appointment diary, maintaining a consistant call cycle. Budget forecasting and development of sales strategies and marketing.Key Achievement: Doubled sales in the region in an 12 month period, through the acquisition of new clients and building existing clients sales with a commitment to outstanding service, support and product training.

 Serviced the QLD and NSW areas – maintaining and increasing existing client sales while developing new opportunities and securing new accounts. Introduced new products to clients and potential clients and provided extensive product training to staff – including assisting new clients with onsite measuring and the quotation process. The planning of territories and organizing sales trips to fall within budgets and be logistically viable Managed all sales appointments – including booking flights, accommodation and car hire within a set sales budget. Maintaining relationships across clients with a high demand level – keeping the clients happy whilst protecting company margins and achieving targets. Liaised extensively with clients – including swiftly resolving any delivery, accounting or product problems. Delivered both sales and product training to new internal staff Providing sales reports and future strategy planning ideas to the National ManagerKey Achievement: Secured a major retail account resulting in Alltone supplying shutters and blinds to over 70 stores across QLD and Northern NSW.

Set up and ran a successful Wallpaper Department in an existing Interiors environment which met and exceeded sales targets in an extremely challenging retail environment while maintaining outstanding client service.Provided outstanding service to clients in all areas of interior design and product selection – maintaining a comprehensive knowledge of all products and industry developments. Assisted the Manager in the running of the Department, including choosing and ordering products and samples, Conducted onsite consultations – including recommending appropriate products and colour schemes, measuring and quoting and sourcing products required. Worked within clients budgets while offering and promoting add on products and additional services. Placed product orders and oversaw the manufacturing process to ensure deadlines were met. Oversaw installations and monitored quality workmanship. Achieving monthly sales figures while working autonomously in the field. Designing and assisting in setting up trade shows and design fairs

2IC to the Owner/Director. An all encompassing role which included my involvement in the forecasting of sales, responsible for each annual selection and efficient shipping of new tiles from overseas suppliers, marketing, sales B2C and B2B, showroom design and layout, stock and account management.