Robyne Ivory Email & Phone Number

Pittsburgh, Pa, Us

United States

Contribute to building and maintaining the EBSCO Global Knowledge Base (GKB) with a focus on customer needs.Establish quality data feeds with external data partners.Analyze and manipulate metadata for inclusion in the GKB, and ensure all necessary collections are represented and maintained accurately.Resolve internal & external reported issues promptly using research and critical thinking skills, while conducting root cause analysis to identify trends and take proactive… Show more Contribute to building and maintaining the EBSCO Global Knowledge Base (GKB) with a focus on customer needs.Establish quality data feeds with external data partners.Analyze and manipulate metadata for inclusion in the GKB, and ensure all necessary collections are represented and maintained accurately.Resolve internal & external reported issues promptly using research and critical thinking skills, while conducting root cause analysis to identify trends and take proactive action to minimize reoccurring issues.Conduct regular maintenance and analysis of publisher-supplied metadata to ensure comprehensiveness, quality, and accuracy.Communicate with content providers to resolve internal and customer-reported data issues promptly and to obtain necessary metadata to maintain the Global Knowledge Base.Maintain associations with internal & external data sources for order processing services.Work effectively with team members and cross-functional teams to accomplish individual, team, and organizational goals.Prioritize workload, manage multiple tasks, and report on progress or concerns in daily team workload meetings. Show less

United States

● Welcomed patrons to the library and perform circulation desk duties● Assisted with reference questions ● Assisted library users in the use of electronic resources

Pittsburgh, Pennsylvania, United States

Bulk Import Specialist 1/2022 - 10/2023● Manage the import of bibliographic records into the integrated library system.● Troubleshoot electronic resource import problems● Create workflow documentation for tasks performed● Work closely with other units to ensure proper resource acquisition and operation● Maintain and update electronic assets ensuring resources are properly cataloged and accessible● Serve on search committees for open positionsElectronic… Show more Bulk Import Specialist 1/2022 - 10/2023● Manage the import of bibliographic records into the integrated library system.● Troubleshoot electronic resource import problems● Create workflow documentation for tasks performed● Work closely with other units to ensure proper resource acquisition and operation● Maintain and update electronic assets ensuring resources are properly cataloged and accessible● Serve on search committees for open positionsElectronic Resource Specialist 1/2019 to 1/2022● Ensured proper set-up of newly acquired e-resources ● Acquisition specialist for streaming media videos for course instruction● Assisted end-users by troubleshooting e-resource access problems via Springshare LibAnswers ticketing system● Established trials for e-books and databases when requested by subject liaisons● Maintained administrative accounts for vendors● Ensured electronic resources are correctly displaying in discovery layer● Communicate with vendors when neededProject Coordinator/Administrative Assistant 5/2013 to 1/2019● Managed unit projects within the library Technical Services Department ● Supplied research and administrative support to the head of the Technical Services Department● Supported the electronic resource license renewal process● Configured LibInsights to gather COUNTER compliant usage data for electronic resources● Added usage for non-SUSHI compliant vendors to LibInsight● Created workflow documentation for various projects within Technical Services DepartmentStanding Order Specialist 5/2008 to 5/2013● Managed order and receipt of continuous print orders ● Ensured standing order holdings were properly updated and displayed in library catalog● Ensured payment was promptly disbursed to vendors● Managed and received government documents as part of the library’s Federal Depository Library Program Show less

United States

Assisted patrons with reference questions and performed circulation desk duties● Cataloged new acquisitions● Assisted with purchase decisions● Monitored annual book budget ● Maintained patron records using Millennium software● Planned, advertised and implemented children’s programs

Master Of Library & Information Science - Mlis

Activities and Societies: American Library Association Special Libraries Association

Bachelor'S Degree, Communications

General Studies