🌐 asustainablecloset.com

🌐 jonnabike.seReporting to the Founder, I assisted with marketing and ad-hoc duties while learning about the ins and outs of a sustainable startup business.⭐️ Key Achievements ⭐️• Entrusted by the founders to represent Jonna at a sustainable business panel alongside other panelists such as the founder of Hyber.Key responsibilities• Developed brand guidelines, customer journeys, and website content.• Managed social media accounts and composed blog posts to increase brand awareness.• Monitored and logged performance data for analysis.• Planned and organised daily delivery schedules of bikes to customers and the store.• Oversaw the start/end of customer subscriptions and issued invoices.• Handled support tickets and phone calls to maintain customer satisfaction and relationships.

🌐 hm.comReporting to the Shift Managers, I advised customers in their shopping experience and actively work with garments to maintain brand standards.⭐️ Key achievements ⭐️• Frequently won conversion and up-selling/cross-selling competitions, driving conversion rates of 34%.• Recognised by management as a paragon of enforcing brand values and principles within 2 weeks of employment.• Trusted with the responsibility for organisation and product exposure in the accessories section.Key responsibilities• Utilised up-selling and cross-selling tactics to maximise revenue and meet branch targets.• Processed customer transactions, complaints, and product deliveries promptly to ensure high customer satisfaction.• Followed store routines, policies, and guidelines to prevent loss and ensure safety.

🌐 top100graduateemployers.comReporting to the Team Leader, I assisted a small team of 3 in promoting The Time's Top 100 Graduate Employers to prospective graduates all over the U.K.⭐️ Key achievements ⭐️ • Contributed to the distribution of 5.000 hardback books on campus.Key responsibilities• Utilised several social media platforms and assisted in organising promotional events to recruit users and promote the service/product.• Tailored marketing communication strategies to individual needs to build positive brand experience and awareness.

🌐 karlslundsherrgard.seReporting to the Restaurant Owner, I supervised a small team of 5-10 employees in delivering high-quality customer service at different events and oversaw all areas of operation in the seasonal cafe.⭐️ Key achievements ⭐️• Contributed to sales record in 2015 and 2016, resulting in annual revenue growth of 14%.• Awarded Employee of the Year in 2016 for hard work, great loyalty and strong dedication to professional development.Key responsibilities• Liaised with senior management and suppliers to ensure accurate stock control and timely product orders.• Showcased excellent attention to detail in maintaining the high standards of a sophisticated manor environment.

🌐 jensens.com/sv/Reporting to the Shift Leaders, I delivered a pleasant and seamless dining experience in a fast-paced environment.⭐️ Key achievements ⭐️• Trained 7 new employees and streamlined staff training processes to ensure high-quality standards.• Awarded Employee of the Month in March 2015 for my contribution towards increased sales numbers and dedication to being a role model for the team.