Robyn Hines Email & Phone Number

Portland, Oregon Metropolitan Area

• Manage and maintain website content using the WordPress content management system platform
• Conduct regular backups and updates to ensure website stability
• Develop and maintain website documentation and training materials for internal stakeholders

Portland, Oregon, United States

• Conducted an audit of the existing kiosk user interface and performed UX research to create designs that aligned with both business and user goals
• Redesigned a mobile web experience that increased customer loyalty, retention, and satisfaction
• Collaborated closely with the Product team to establish clear scope, goals, and timelines for successful project completion

Portland, Oregon Area

• Successfully managed and developed a team of 4, achieving a 100% retention rate over a period of 6 years
• Designed and implemented an efficient onboarding process, department protocols, asset management strategy for the company's 60 hospitality locations including hotels, restaurants, music venues, theaters, wineries.
• Effectively managed ordering, inventory, and servicing of software, hardware, and point-of-sale systems across all locations
• Managed the installation and deployment of software and hardware assets during a company expansion of 20%
• Successfully streamlined timelines for software and hardware updates, resulting in significant year-over-year cost reduction

Portland, Oregon Area

• Design collaborative specializing in immersive laser-cut art installations, storytelling through branding, and human-centered design.
• Successfully raised $20,000 through a co-created Kickstarter campaign
• Directed day-to-day operations of a dynamic creative business
• Oversaw end-to-end project management and art direction, including planning workflows, requirements documentation, timelines, strategy, research, fabrication, and installation

Portland, Oregon Area

• Designed impactful digital and print materials for marketing and promotions, leveraging user and secondary research to ensure alignment with business objectives
• Contributed to the development of brand identities for three emerging businesses as an expert design consultant

User Experience / User Interface Design

Earned a UX certificate by completing over 500 hours of intensive coursework, group critiques, design sprints, and 3 comprehensive case.

Bachelor Of Science (B.S.), Industrial Design

Studio Art, Ceramics