Robyn Andersen Cspo, Pmc-Iii Email & Phone Number

Cedar Creek, Ne, Us

Omaha, Nebraska, United States

Consulting services focused on Product Management, Product Development and Program Leadership.

Omaha, Nebraska, United States

Responsible for leading and supporting Nebraska 2-1-1 programs including identification and expansion of new programs, development, and implementation of short and long-range plans and annual budgets. Fosters strong relationships with nonprofit/governmental agencies and community groups and oversees the management, evaluation, and reporting of direct services, implementation of internal controls to ensure program effectiveness and quality, and the recruitment and development of staff.

Rancho Cucamonga, California, United States

Responsible for creating, executing upon and continually innovating product strategy, delivery of multi-phase product roadmap initiatives using appropriate product development methodologies and project frameworks and product lifecycle management including: competitive analysis, product assessments, business case creation, requirements definition (functional, operational and technical), market launch and P&L oversight.

Greater Omaha Area

Responsible for growing the company's footprint in customer contact solutions by creating a robust product suite, increasing client satisfaction and improving operational efficiency and profitability. Product features included automated call support (IVR), hosted contact center solutions, speech analytics, mobile and social solutions, text and email solutions.

Responsible for business development, product management, product development, project management operations and relationship management for the Federal Government Payments business.

Omaha, Ne

Responsible for business development, product management, product development and relationship management for the State and Local Government Payments business.

Responsible for setting the strategic direction and creating and executing upon the tactical plans for First Data’s Healthcare initiative. This encompassed all aspects of the organization including sales support, product development, client implementations and relationship management. Also, responsible for insuring that First Data is actively engaged in client and market activities including industry boards and working groups.

Key member and stakeholder of the team responsible for identifying, planning and executing large scale, performance enhancement and product development initiatives throughout the company, including reengineering the company’s Software Development Methodology (SDM) to transform the existing legacy system into a more contemporary architecture.