Robyn Mussler Email and Phone Number
Robyn Mussler work email
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I love challenges!! There is nothing better than providing innovative, quality, game changing solutions to help my clients launch a new product or service and increasing their market penetration. Providing both Remote/Virtual and In-Person Options.I'm a Senior Leader and Business Strategist with 15+ years of expertise applying a 360-vision approach to overcome challenges, build departments from the ground up, and push through complexities to achieve critical business objectives.I build relationships of trust and engagement with stakeholders of all levels and backgrounds instilling a shared vision. I can quickly take an idea from a drawing on a napkin to a finished product that expand offerings to existing customer segments and/or taps into new revenue markets. Passionate about driving clarity while identifying the current state of what is working, determining the gaps, and then working with customers/clients to build a more efficient future model to provide the ultimate customer product and experience.Professional Strengths:◉ Executive Leadership: Trusted to contribute meaningful strategic insight that crystalizes priorities and secures collaboration between cross-functional teams including vendors and internal groups to deliver on enterprise objectives.◉ Organization Builder: Expert in building departments and teams including identifying talent, defining standards and procedures, and delivering award-wining performance.◉ Revenue Generation: Chosen by executive stakeholders to drive the execution of multi-million dollar enterprise projects that directly impact and support multi-billion dollar revenue streams. ◉ Technology Background: An Information Technology visionary specializing in capitalizing on tech innovations to break barriers and support the growth of people, products, and profits.◉ Community Leader: Founder of an award-winning Tech Incubator for High School students. ◉ Speaker: Business and Technology Advocate, Thought Leader, Author, and Speaker featured on TedX. I’m enthusiastic about designing customer-centric, sustainable global solutions. To learn more about my career and how I execute enterprise transformations, please connect with me via LinkedIn or email me at: Robyn@connectit360.org
Resolution Management Inc.
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Principal Consultant - CeoResolution Management Inc. Feb 2014 - PresentClearwater, Fl, UsConsultant and multi-million dollar Product Leader trusted to overcome challenges and deliver on critical objectives for enterprise clients across business verticals. Providing Client Services, Digital Transformation, Product Management, Process Improvement (Six Sigma), Program/Project Management, Training, and Strategic Planning services and solutions to meet clients' transformation needs. Remote/Virtual and In-Person OptionsNotable Projects Include: ● Measurement firm: Retained by CRO to lead a process improvement initiative to implement a new sales system with workflow and standard processes to support 85M+ in revenue serving multiple sales channels and partnerships● Global Mobile Micro-Learning Company: Retained by EVP of Sales to be an advisor to the Product Management department to enhance features and functionality allowing the company to generate additional sales channels and scalability for larger institutions and businesses. Mobile and Micro-Learning is growing at a rapid speed, into a multi-billion dollar industry. Building a sound product strategy and business model to support the company for this anticipated growth.● Global Media Company: Retained to direct the Product Management department for their entire portfolio of Voice, Internet, Mobile, TV/Hospitality, Network Services, and Managed Services representing $2 Billion in annual sales revenue. ● National Event Rental Company: Reported to the SVP of HR on a $6M project to implement a new human capital management platform serving 3,500 employees. ● Imaging Company: Retained by Chief Information Officer to rebuild their entire IT Support Department. Implemented systems and processes to support their new Managed Services offering for their customers which enabled $10M in new revenue.
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Founder, PresidentConnect-It 360 Jul 2018 - PresentCreated the Next Generation Tech program to provide High Students with a real world environment for developing software while working with business community mentors. It is unique in that it goes beyond programming with a strong focus on the software development framework and the different career-oriented skills needed to develop and deliver technology solutions in the "real-world.""It is essential for Technology leadership to tap into the next generation by providing real world exposure and experience through business community mentors to foster young talent to stretch beyond programming."In 2018, founded Connect-IT 360, a nonprofit organization dedicated to bridging the skill gap between education and the business world by scaling the award winning program, "Next Gen Tech 360" nationally. The NGT program serves to: ● Release the inner genius of our teenagers to become the best version of themselves, #BestU● Prepare our youth with the essential skills to be future leaders and creators.● Transform communities to be prepared for the future by launching NGT programs in their High Schools.Notable Achievements: ● Since 2015, the NGT program has served over 700 students and awarded over $75K in scholarships.● Awarded the 2019 Top 50 innovators of Tampa Bay award issued by Embarc Collective & Tampa Bay Business Journal, and the 2016 Best Student Tech Program by Tampa Bay Tech. -
Senior It ManagerHealthesystems Jan 2013 - Feb 2014Tampa, Florida, UsRecruited to create a client-facing Business Analysis (BA) team to deliver a systemized client response process across client services, IT, and the customer. Accountable for resource management of monthly releases and projects, as well as, administration of $30M budget. ● Hired exceptional talent for the BA team and implemented a new “Customer Response Model” including KPI metrics and dashboards that reduced cycle time by more than 40%. -
Global Operations Strategic Programs LeaderThe Nielsen Company Oct 2007 - Jan 2013New York, Ny, UsPromoted to lead global business process improvement and product strategies. Appointed as the technical liaison between Operations and Technology, leading a team of 5 direct reports and 40 cross-functional resources. Provided thought leadership on products and technology directions as they applied to streamlining Nielsen’s global operations to increase customer satisfaction, reduce client defects, and optimize productivity, responsiveness and costs.● Lead an enterprise effort of designing a Business Service Model and integrating Technology’s ITIL® ServiceNow Management process across Global Operations’ delivery centers in 105 countries.● Lead an effort for selecting and configuring a tracking/workflow tool for our Client Response Process and its supporting service management activities. Deployed and trained 15,000 users across 105 countries.● Managed the program and effort of solutioning remote access of our global operations to India, which reduced operating costs and increased productivity resulting in a cost center reduction of 30%. -
Senior It Product ManagerThe Nielsen Company Dec 1999 - Sep 2007New York, Ny, UsManaged every aspect of software design, development, implementation and life-cycle maintenance. Projects varied from four to 14 direct reports with up to 200 indirect reports. Responsible for all aspects of Human Capital management and budgets from $200k to over $10 million dollars. Software development performed using Agile & XP methodologies. Lean Six Sigma techniques used to build process efficiencies to minimize waste and generate scorecard metrics.● Led the development and implementation of an enterprise-wide transformation to a single sign on (SSO) gateway that reduced the development costs for application integration by 20%. ● Earned Innovation, Quality and Best Practices Awards. Exemplary in the “optimizing of total cost of ownership through consistent use of technology and limited re-invention.”
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Director Of Client ServicesNewmarket International Feb 1998 - Apr 1999Portsmouth, Nh, UsBuilt a Client Services department from the ground up. This department worked with the client to design and implement Sales and Catering Saas for major global hospitality accounts. Responsible for pre-sales engineering, feasibility analysis, contract development, project management, hardware implementation, network design, data conversions, interfaces, training and support. Managed budgets from 500k to three million dollars with durations ranging from six months to three years. ● Developed Pre-Sales Engineering processes and procedures to successfully manage client revenue generating projects. ● Developed a Beta Client program to assist in testing and promoting new software. This program reduced the post implementation defects and reworks by more than 30%. ● In its first year, the department generated over $13 million in product sales and services. -
Director Of Product ServicesMapsearch Nov 1996 - Jan 1998Managed a Geographic Information Systems (GIS), client server environment. Developed new Mapping Products for the Oil & Gas industry. Accountable for the product budget, company website, branding and marketing campaigns. ● Created and developed a new Digital Metadata product for the GIS market line.● Developed the company website which increased sales by 30%. ● Promoted and sold digital products through customer demonstrations and trade shows.
Robyn Mussler Skills
Robyn Mussler Education Details
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University Of PhoenixOrganizational Management -
Leadership PinellasCommunity Leadership
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Northern Arizona UniversityLiberal Arts
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Maricopa Community CollegesComputer Programming
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Universidad De SalamancaHispanic Studies
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Afs Intercultural Programs UsaForeign Exchange Student To Chile
Frequently Asked Questions about Robyn Mussler
What company does Robyn Mussler work for?
Robyn Mussler works for Resolution Management Inc.
What is Robyn Mussler's role at the current company?
Robyn Mussler's current role is Innovation | Product Executive | Business Strategy | Transformation | Trainer | Speaker | Author | Titan 100.
What is Robyn Mussler's email address?
Robyn Mussler's email address is ro****@****sen.com
What is Robyn Mussler's direct phone number?
Robyn Mussler's direct phone number is +172744*****
What schools did Robyn Mussler attend?
Robyn Mussler attended University Of Phoenix, Leadership Pinellas, Northern Arizona University, Maricopa Community Colleges, Universidad De Salamanca, Afs Intercultural Programs Usa.
What are some of Robyn Mussler's interests?
Robyn Mussler has interest in Supporting Veterans Causes, Children, Special Needs, Project Transition Usa, Education, Camino De Santiago, Science And Technology, E Learning, Beach Volleyball, Down Syndrome.
What skills is Robyn Mussler known for?
Robyn Mussler has skills like Program Management, Process Improvement, Management, Project Management, Business Analysis, Business Process Improvement, Sdlc, Business Intelligence, Business Process, Agile Methodologies, Enterprise Architecture, Strategy.
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