Represent eShow’s products and services. Develop and implement sales action plans utilizing comprehensive data analysis. Meet bi-monthly and achieve sales goals through the successful implementation of sales and marketing strategies and tactics. Build Team knowledge, Skill, Customer Service mentality; Identify pain points and resolve, set goals, develop and refine workflows, and manage LR show lifecycles. Prepare professional documentation for Marketing to enhance for outward usage. Prepare professional, complete, concise, and accurate reports as required for executive-level presentations. Schedule Lead Retrieval rollouts per each show contracted. Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities while remaining focused on client retention. Maintain working relationships with existing exhibitors to ensure exceptional service and identification of potential new sales opportunities while remaining focused on exhibitor retention. Maintains accurate and updated records in eShow to ensure historical accuracy of all accounts, opportunities, contacts, cases, and resolutions. Coordinate with other team members to ensure company goals, objectives, and standards are achieved. Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques. Recommends changes in products, service, and policy by evaluating results and competitive developments. Represent eShow at various industry events including trade shows and corporate events.

Oversee all aspects of online and on-site registration, including building sales forms, badge layouts, housing, and mobile app setup. Manage the on-site registration process at international and domestic conventions with 500 to 35,000 attendees . Build and support tools for clients under each module: marketing, registration, mobile, banquet, virtual, and housing. Utilize basic html for form building and web page processes. Liaison between the client and internal staff (IT, Programming, Creative Services, Event Services, and Education). International and domestic on-site travel when contracted for registration, housing, or mobile app up to 65%. Create training documents on system policies and best practices and educate clients and on-site staff.

Maintained website, including design and promotions. Participated in the development of sales materials. Increased visibility and volume of business by implementing new promotional and marketing strategies. Produced documentation on new and companion products. Facilitated product launches and delivered exceptional customer service to enable retention and growth. Managed database for email marketing campaigns.

Strategic planning, coordination, budgeting, and on-site management for all international and domestic company events, sales meetings, trade shows, and seminars. Produced training materials for online ordering system and provided training. Organized event facility, food and beverage selections, and audiovisual arrangements. Oversaw event logistics, venue scheduling, transportation, and accommodations.

Organized and designed monthly employee newsletter. Managed coordination of company sponsored events. Coordinated compliance month, including creating slogans and employee gifts. Created, scheduled, and delivered training through GoToWebinar. Generated education documents for benefits, payroll, policies, and standard operating procedures.

Managed capital expense projects, including new promotions. Planned all internal maintenance and facilities, capital expense, acquisition, and new construction meetings. Organized all company events and on-site visits. Scheduled travel plans including airfare, hotel, and rental car. Tracked and generated budgets and expenses for capital and acquisition projects.