Robyn Stephens Email & Phone Number

Gary, Indiana, United States

• Governance oversight of Quality Management System and HSE programs and their underlying components at the Gary Workshop in the overhaull, reconditioning and servicing of industrial roller and casting systens.• Leader enabling a Continual Improvement culture to drive sustained business and quality performance through Operational Excellence and Silent Running.• Implementing a Systemic Risk Management approach in the organization to enable overall workforce ownershiip of their accountabilities and impacts on parts of the organization.

Merrillville, In

• Leader in operational assurance of Red Cross Mission Delivery through oversight and coordination of internal controls which enable assurance of fleet and facilities, preventive and corrective maintenance, vendor relationship and controls, administrative budget management and policy/procedure governance and compliance.• Works closely with volunteers to recruit, engage and steward volunteer's experience. Manages direct reporting relationships with volunteers in used in all aspects of Operations.

Merrillville, Indiana, United States

• Leader in front-line team with oversight of loss prevention and membership experience management through interaction/need identification and fulfillment.• Recognized for proactive and reactive approach in loss prevention, membership upgrade sales, customer service, experience delivery, risk management, and policy adher

Katy, Texas, United States

• Leader in front-line team with oversight of loss prevention and membership experience management through interaction/need identification and fulfillment.• Recognized for proactive and reactive approach in loss prevention, membership upgrade sales, customer service, experience delivery, risk management, and policy adherence.

Houston, Texas Area

• Renovated Risk & Internal Control Framework (e.g., SOx, business processes, IT application, ITGC, vendor, PCI-DSS, BCP/DRP) for multidisciplinary IT and financial services team.• Transformed three lines of defense, RCSA, investigation/RCA, change management risk assessment and assurance processes enabling a continual improvement culture.• Renovated BCP/DRP strategies through an HRO approach of proactive risk management to improve overall systemic resiliency in IT and business systems.• Consultant to SAP implementation projects on IT and business process internal controls.• Achieved 100% control and 60% reduction in incidents in three months.

Houston, Texas

• Leader in Process Excellence, Risk Management and Risk Management System transformation projects to drive step-change performance improvement across Process, Utility, Manufacturing, Service and Entertainment industries.• Developed & implemented audit & investigation techniques within a Lean-based approach to identify opportunities to improve business processes and inherent internal controls.• Identified inherent gaps in design and operation of risk management framework, audit programs and organizational governance at major global chemical company as root causes leading to several major incidents.

Houston, Texas

• Leader of multi-disciplinary teams advising international clients in quantitative & qualitative QHSSE/PSM risk and compliance assessments and management systems.• Created qualitative risk/operational assessment and identified gaps in business and operational risk management/resiliency for Asian national oil company which jeopardized total operational failure.• Globally recognized expert and conference speaker on risk management, management systems, process improvement and continual improvement program.

Greater Chicago Area And Houston

• Oversight of global end-to-end risk-based Financial, IT, Operational and ERM audit programs delivery of simultaneous and sequential audits.• Developed ERM and three LOD tools to identify and assess gaps in risk appetite across BP Group and resulting inefficient resource deployment.• Led transformation of audit delivery and quality assurance process. Authored stage-gate delivery methodology focused on quality and value-adding role as independent partner to operations.

London, Uk & Warrenville, Il

• Director of global QHSSE/Process Safety function in BP Chemicals leading a strategy of QHSSE/PSM Excellence and culture initiatives implementing effective, embedded change at over 26 manufacturing plans, R&D facilities and capital projects in North America, Europe and Asia.• Implemented systemic QHSSE Management System with center of excellence audit and investigation function to drive performance and culture improvement in customer focus, best practice sharing, incident prevention and continual improvement.

Houston, Texas; Glen Ellyn, Illinois; Hammond, In And Gary, Indiana

I have held the following collegiate teaching positions at various times in my career.Adjunct Faculty, Houston Community College: Developed curriculum and taught core general chemistry lab and lecture for sciences majors. Adjunct Faculty, College of DuPage: Developed curriculum and taught general chemistry lab and lecture (non core)Adjunct Professor, Indiana University: Developed curriculum and taught assigned courses (core and non-core) in general chemistry, biochemistry, organic chemistry and mathematics.Guest Lecturer, Purdue University: Developed curriculum and taught assigned core courses and laboratory sessions in general chemistry, organic chemistry and analytical chemistry.

Warrenville, Illinois

Internal HSSE/Process Safety consultant advising on the design, operation and improvement in QHSSE processes, programs and management systems; risk management; strategy; permitting and regulatory applicability; audit/assurance programs; performance improvement and metrics; emergency response and business continuity planning; organizational culture & behavior; QHSSE integration & outsourcing; GHG programs and sustainability reporting. Led Incident Investigation/RCA teams, compliance and management system audits and various risk/project workshops. Coordinated remediation efforts on closed sites.

Whiting, Indiana

Manager of engineers and field personnel accountable for strategic HSSE compliance, permitting, monitoring programs (RCRA, TSCA, CAA, DOT, NPDES, OSHA, etc.), remediation activities and contingency plans at largest complex refinery and chemical plant in North America. HSSE oversight of capital projects/construction and turnaround projects. Oversight of hydrocarbon recovery system, water/wastewater treatment infrastructure and RCRA TSD facility. Partner with operations and capital project teams to drive optimal operational flexibility and project delivery within regulatory and permitting requirements. Oversight of HSSE investigation and CAPA program and compliance audit/monitoring programs. Refinery spokesperson to multiple agencies and public in all HSSE response and permitting issues. Developed strategic approach to HSSE permitting and offset management improving the refinery's flexibility and production capabilities

Whiting, Indiana

Responsible for technical support for day-to-day operations and long term planning for refinery utilities: Boiler Houses 1 and 2, steam system, water supply and returns. Responsible for technical support, day-to-day compliance and operation of WWTP and 82 MMBTU/Hr Fluid Bed Hazardous Waste Incinerator.

Whiting, Indiana

Internal consultant in production and quality assurance of medical and food grade products, fuel blending and polymer/laboratory chemical productions. Implemented program for optimizing blending and treatment of LPG, chemicals, and gasoline/distillate operations to maximize "on spec" shipments while minimizing deviation from shipment targets and quality giveaway.Introduced quality control and quality prediction schemes which lowered off specification products by 85%

Whiting, Indiana

Responsible for testing methods development and analysis of feeds, products, intermediate streams, wastes and wastewaters in support of trouble-shooting refinery unit operations.

Bs In Chemistry

Business Managment: Negotiation Theory

Doctor Of Philosophy (Ph.D.), Ehs Science