Robyn Tombacher Email and Phone Number
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Robyn Tombacher is currently the EVP, People & Culture, Operations and Transformation at Warner Bros. Discovery. Robyn is a People leader with a strong business background and has leveraged her years of client and business operations experience in the communications industry to optimize the focus of the People team.In her prior role as Global Chief People Operations Officer for WPP, Robyn co-led the design and delivery of the Global People team’s annual strategic plan and leads the transformation agenda for the People function, including plans to automate and modernize the function. Partnering with the Global Chief People Officer, she worked closely with Global People Practice Leads and Chief People Officersfrom WPP’s major agencies to align and implement initiatives to meet the high impact goals of the business, clients, and experience for 115K+ employees.Robyn is a seasoned business and talent leader having held roles as Global Chief People Operations Officer, GroupM and Head of Workforce Management, WPP. She has a unique understanding of the complex media, marketing and technology industry and applies her in-depth knowledge into driving best-in-class solutions to future proof the business. She is a trusted leader who many rely on to put ego aside and do what is right for the business and employees. She is also delivery-driven having implemented several strategic workforce and talent management platforms and is experienced inmanaging budgets and P&Ls for global organizations.Prior to Robyn’s transition into the People function, she was the Chief Operations Officer (COO), North America for Wunderman Thompson where she created and implemented an operational strategy across locations to unify workforce management onto a single platform and drive efficiencies and savings. She also led the global integration management office (IMO) for the merger of Wunderman and J. Walter Thompson and partnered with NA leadership team to improve the integration of brands, services, delivery, and collaboration across all network brands. In her role, she alsooversaw the PMO and led the effort for putting Resource Management in place.Robyn previously worked at R/GA where she led business operations for their Global Capabilities, including emerging services (e.g., data visualization, e-commerce, media, prototyping, etc.). Prior to R/GA, Robyn spent 12.5 years at Digitas/Publicis where she last served as Senior Vice President, Global Operations Director for multi-brand agency teams.
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Evp, People & Culture Operations And TransformationWarner Bros. Discovery Oct 2024 - PresentNew York City, Us
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Global Chief People Operations Officer, WppWpp Mar 2022 - Aug 2024London, London, Gb -
Global Chief People Operating OfficerGroupm Aug 2021 - Mar 2022New York, UsDriving the strategic and structural transformation of GroupM’s global people operating model. -
Global Head Of Workforce ManagementWpp Jun 2020 - Aug 2021London, London, GbFormalizing the role of resource management and the platforms required to connect the WPP workforce across agencies
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Chief Operations Officer, North AmericaWunderman Thompson Mar 2019 - Jun 2020New York, Ny, UsLeading the operational strategy and driving business performance across the agency. Spearheading the integration effort to bring together multiple agency brands globally and locally. -
Chief Operations Officer, North AmericaWunderman Aug 2018 - Mar 2019Robyn oversees creating and implementing an operational strategy across digital, integrated production, data and media to enable long term sales and margin growth for the entire network in North America. She also focuses on improving the integration of services, communication and collaboration across all brands. In addition, Robyn helps spearhead the network’s adoption of policies and programs that support the empowerment of women. She reports into Seth Solomons, CEO, North America, Wunderman. For the past two years, Robyn has served as Head of Operations, North America at Wunderman. Before that, Robyn led operations for R/GA’s Global Capabilities where she partnered with the agency’s offerings to optimize collaboration across their offices and departments. -
Head Of Operations, North AmericaWunderman Sep 2016 - Aug 2018
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Svp, Business Operations, Global CapabilitiesR/Ga Feb 2014 - Aug 2016New York, Ny, Us- Responsible for guiding the agency’s capability offerings such as mobile, business transformation, data visualization, content studio and media, optimizing collaboration across global offices and departments- Ongoing transformation of the "capability" organization by developing new operating and reporting structures, improved value propositions and client focused product offerings - Establish and set financial performance targets and operation goals - Providing leadership and management to Capability team members - Play an active role in the global R/GA executive management team- Guide the operating principles for new R/GA brand entities; establishing new operating teams and processes -
Svp, Global Operations DirectorDigitaslbi_Us Aug 2013 - Feb 2014Boston, Massachusetts, UsOperations lead for 2 pan-Publicis Groupe multi-agency teams with global staff of 350. Oversee annual budgets of approximately $80 million.• Pioneered the merging of talent from 4 internal digital agencies to best service clients. Established operating practices and policies for merged group.• Provided cost savings, greater internal coordination and optimized output by transitioning work from multiple global locations to 3 hubs after evaluating best in class talent and service in each market.• Reduced client’s cost by 15–30% and increased margins by 5% through process analysis and increased efficiencies. • Partnered with clients and internal personnel to consolidate and provide governance for budgets from 50+ projects globally eliminating redundancies, ensuring efficiencies and implementing economies of scale.• Developed model for future businesses to leverage a separate fiscal management system, PMO approach and governing principles (P&L assumptions, staffing and recruiting processes, IT systems and tools, leadership roles). -
Svp, Ny Region Operations Director & Head Of Pm/ProductionDigitaslbi_Us Oct 2010 - Aug 2013Boston, Massachusetts, UsResponsible for leading and implementing operations and production for the NY Region’s P&L. Lead staff of 50+ professionals (PM & Production)• Reduced largest client’s annual agency fee budget while maintaining operating profits.• Increased gross margins across several clients through aggregating similar clients under one of 5 P&L’s, providing for economies of scale and shared resources.• Won and manage projects for 10 new clients acquired over a 2 year period including a global web consolidation initiative which drove the creation of the first ever Digitas multi-national client operating playbook.• Added new revenue by establishing new POV on how to approach complex digital projects (global site restructures, site branding, mobile and device experiences).• Established a new, transformational vision for Project Management department to Producer model and drove National consistency with Regional counterparts.• Developed new competencies, job description expectations and re-aligned staff to updated model while evaluating talent for PM v. Producer skillsets; Replaced 10 existing team members with Producer talent from top competitors.• Established Digital Producer pool of senior, experienced talent; Able to draw from Industry experience and contacts as well as leverage best practices to shape and execute projects in complex Digital channels (mobile, emerging tech, application development, etc.).• Assisted 3 International Digitas offices with P&L alignment and restructuring resulting in more efficient operations and increased profit margins; • Assisted in increasing the successful use of offshore, low-cost technology and media talent network resulting in greater profit margins and competitive pricing.• Increased accessibility of internal talent and ideas by creating crowd sourcing/co-collaboration tool and developing distinctive Experience Design approach throughout North America. • Executive Sponsor and founding member of our professional women’s network.
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Svp, Project ManagementDigitaslbi_Us Oct 2008 - Oct 2010Boston, Massachusetts, UsManaged approximately 70 project management professionals responsible for providing quality client service.• Instrumental in increasing client satisfaction by redefining role of Project Management department to focus on overall quality and delivery of work.• Increased brand recognition, engagement and on-line presence for several clients by producing global site redesigns with e-commerce capability.o Provided innovative branding, increased functionality and user engagement and created better shopping experience for fashionable and legendary shoe retailer.o Developed upgraded on-line recipe tool and increased socialization, sharing and user participation for consumer packaged goods client.o Created globally consistent site for consumer electronics client that met needs of international audience resulting in increased brand awareness, more targeted product merchandising and improved perception.• Lead PM overseeing teams for top clients including largest NY client. Developed contracts, rate cards, execution strategies and maintained close client contact on our overall performance.
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Vp/Group Director, Delivery ManagementDigitaslbi_Us Oct 2006 - Oct 2008Boston, Massachusetts, UsResponsible for securing and on-boarding new clients. Managed over 30 Delivery Management team members ensuring positive client experience, successful project management and superior customer service by entire team.• Developed trusting relationships with new clients resulting in securing/retaining clients by providing satisfactory pricing, accountability and follow-through on deliverables.• Created highly interactive behavior modification website for top pharmaceutical company utilizing integration of email and phone functionalities to develop personalized program resulting in significant increase in effectiveness of services and products. • Increased employee productivity and satisfaction by establishing and implementing career development model for advancement with specific skill requirements, expectations and project rotation policy.• Implemented best practices for client pitches and on-boarding as well as project management including risk mitigation, multi-partner coordination, internal and client communication, on-time delivery and client negotiations.
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Vp/Associate Director, Delivery ManagementDigitaslbi_Us Oct 2003 - Sep 2006Boston, Massachusetts, Us• Responsible for ensuring all client accounts operated at acceptable margins, reducing cost as necessary.• Increased planning and efficiency by creating accurate forecasting of resources, project schedules and estimates through cross-functional team coordination; provided data to Wall Street and investors.• Managed D2C marketing projects including web site development, maintenance, e-marketing, strategic consulting assignment, promotions and direct mail.• Assisted in developing internal career opportunities for existing employees, restructuring teams and providing diverse assignments and clients to team member resulting in reduced attrition and improved efficiencies.
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Associate DirectorDigitaslbi_Us Jul 2001 - Oct 2003Boston, Massachusetts, Us• Drove the development of a Retention Marketing program for Internet access client by meeting aggressive speed-to-market and business needs (scaled business from 0 to 75 multi-channel programs producing over 7500 deliverables in 2003).• Produced rewards e-commerce site by capturing requirements, ensuring project deadlines were met, identifying risk, managing changes and coordinating with client and 3rd party vendor.• Managed cross-functional team to develop multiple site updates, redesigns and e-marketing for credit rating corporation.
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Sr. ProducerBlue Marble/Novo Oct 1998 - Jul 2001• Clients included Procter & Gamble, General Motors and Orbitz.• Increased company productivity by conducting Profitability Assessment for NY Operations.• Oversaw 3 development teams consisting of Creative, Technology and Project Management responsible for 1/3 of revenue for New York office.
Robyn Tombacher Skills
Robyn Tombacher Education Details
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The George Washington UniversityCommunications -
American UniversityPublic Communications
Frequently Asked Questions about Robyn Tombacher
What company does Robyn Tombacher work for?
Robyn Tombacher works for Warner Bros. Discovery
What is Robyn Tombacher's role at the current company?
Robyn Tombacher's current role is EVP, People & Culture Operations and Transformation.
What is Robyn Tombacher's email address?
Robyn Tombacher's email address is ro****@****upm.com
What is Robyn Tombacher's direct phone number?
Robyn Tombacher's direct phone number is +191753*****
What schools did Robyn Tombacher attend?
Robyn Tombacher attended The George Washington University, American University.
What skills is Robyn Tombacher known for?
Robyn Tombacher has skills like Direct Mail, Digital Strategy, Crm, Program Management, Project Management, Leadership, Talent Management, Operations Management, Digital Marketing, Digital Media, Mobile Marketing, Interactive Marketing.
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