Customer Service for prospectives and participants. Answering calls and emails, collaborating with colleagues for outreach, in person customer service for check-in to precollege programming and workshops, finance resolution, health form resolution, general resolution and critical thinking.

https://www.upwork.com/freelancers/~01d11a0d2bb102e093?viewMode=1

Team management including task scheduling, documenting progress, and team correspondence and oversight. Identifying goals, problems, and implementing solutions for both clients and team. Documenting and reporting (oral and written)project result, quality control, direct client relations, fully remote, time manager, edit copy, data analytics. Multi-Client management.■ Launch Coordinator: Work closely with CEO and Operations Manager from sales call to end of launch phase, consulting clients andfull production clients. Create marketing strategy, branding and written copy for podcast and launch. Set up podcast on hosting siteand website. Train VAs of consulting clients on custom production process.

Aid Doctor in gaining new clients. Jobs include; stocking materials for doctor for health fairs, setting up health fairs, reaching out to potential new clients at fairs, collecting numbers of those interested and booking appointments, answering questions and providing information about the Doctor to clients, as well as recording information from client for Doctor.Secondary duties include insurance calling on behalf of clients for Doctors records and administration

Apprenticed under Video Engineers for 2 Terms