Robert Zimmermann

Robert Zimmermann Email and Phone Number

Director, IT Service Management and Operations @ Fiesta Restaurant Group, Inc.
Texas, United States
Robert Zimmermann's Location
Grapevine, Texas, United States, United States
Robert Zimmermann's Contact Details

Robert Zimmermann personal email

n/a
About Robert Zimmermann

Experienced leader with a demonstrated history of working in the retail IT industry. Skilled in Requirements Analysis, Technical Support, Enterprise Architecture, Agile Methodologies, and ITIL. Strong program and project management professional.

Robert Zimmermann's Current Company Details
Fiesta Restaurant Group, Inc.

Fiesta Restaurant Group, Inc.

View
Director, IT Service Management and Operations
Texas, United States
Website:
frgi.com
Employees:
173
Robert Zimmermann Work Experience Details
  • Fiesta Restaurant Group, Inc.
    Director, It Service Management And Operations
    Fiesta Restaurant Group, Inc.
    Texas, United States
  • Fiesta Restaurant Group, Inc.
    Director, It Service Management & Operations
    Fiesta Restaurant Group, Inc. Aug 2019 - Present
    Addison, Texas, Us
  • Microsoft
    Engineering Support Manager
    Microsoft Aug 2018 - Aug 2019
    Redmond, Washington, Us
    Manage a team of 15 direct and 25 indirect reports supporting the Dynamics CRM product line in the North American region. Key focus is on supporting customizations of the Dynamics product.
  • Aspira
    Senior Manager Client Fulfilment And Pos Support
    Aspira Jul 2017 - Aug 2018
    Dallas, Texas, Us
    Managed a team of delivery professionals responsible to designing, maintaining, and delivering Point of sale products and services for use in sites selling licensing and permits for hunting, fishing, and camping across multiple states and Canadian provinces. Managed the delivery team responsible for delivering hunting, fishing, and camping licenses purchased online and awarded through state award processes.
  • Gamestop
    It Director Services Delivery And Support
    Gamestop 2013 - 2017
    Grapevine, Texas, Us
    Directed technical support teams supporting 6,500+ stores globally with a 24x7 store support center and a $4M+ support budget. Included a permanent staff of 45 augmented by temporary staff of up to 50 additional people. Directed teams delivering projects with budgets up to $10M. Established and trained delivery teams for new and replacement business critical infrastructure deployed in brick and mortar retail stores. Expert on systems and services deployment and support.
  • Gamestop
    It Director, Client Services And Desktop Engineering
    Gamestop 2008 - 2013
    Grapevine, Texas, Us
    Directed teams delivering services to engineer, deploy, and support store and end user computing services to all US and Canadian stores and US offices. Managed end point devices to ensure stability and security. Worked closely with application development teams to establish desktop and point of sale hardware standards.
  • Gamestop
    It Manager
    Gamestop 2003 - 2008
    Grapevine, Texas, Us
    Managed end user support, desktop engineering, and deployment logistics teams. Provided support services to 500 office personnel and field managers. Provided engineering and hardware management services services for point of sale systems in 4,300 stores in the United States and Canada and engineering services in an additional 2,000 stores globally. Provided software and hardware deployment services for 500 end users and 4,300 stores in the United Sates.
  • Gamestop
    Technical Support Engineer
    Gamestop 1999 - 2003
    Grapevine, Texas, Us
  • Babbages Software
    Manager
    Babbages Software 1992 - 1997

Robert Zimmermann Skills

It Management Team Leadership Disaster Recovery Vendor Management Data Center Business Analysis Sharepoint Sdlc Process Improvement Network Administration Itil Project Management Integration It Strategy Information Technology Pos Business Intelligence Cloud Computing Management Enterprise Architecture It Operations Visio It Service Management Agile Methodologies Active Directory Servers Iis Windows Server System Deployment Software Development Microsoft Sql Server Windows Troubleshooting Databases Virtualization Network Security Security Computer Hardware Cisco Technologies Software Project Management Requirements Analysis Infrastructure Vmware Systems Analysis Software Documentation Technical Support Help Desk Support Microsoft Exchange Microsoft Technologies Business Process Improvement

Robert Zimmermann Education Details

  • Virginia Wesleyan College
    Virginia Wesleyan College
    Chemistry

Frequently Asked Questions about Robert Zimmermann

What company does Robert Zimmermann work for?

Robert Zimmermann works for Fiesta Restaurant Group, Inc.

What is Robert Zimmermann's role at the current company?

Robert Zimmermann's current role is Director, IT Service Management and Operations.

What is Robert Zimmermann's email address?

Robert Zimmermann's email address is ro****@****ork.com

What is Robert Zimmermann's direct phone number?

Robert Zimmermann's direct phone number is +181742*****

What schools did Robert Zimmermann attend?

Robert Zimmermann attended Virginia Wesleyan College.

What skills is Robert Zimmermann known for?

Robert Zimmermann has skills like It Management, Team Leadership, Disaster Recovery, Vendor Management, Data Center, Business Analysis, Sharepoint, Sdlc, Process Improvement, Network Administration, Itil, Project Management.

Who are Robert Zimmermann's colleagues?

Robert Zimmermann's colleagues are Anny Olivo, Diego Cabrera, Olga Betancourt, Shanee Foster, Julio Flores, Emmanuel Raphael, Ajahnae Clay.

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