Performed duties of acquisition program manager and TOMA at in process reviews, pre publication reviews and planning and scheduling conferences when acquisition program manager or TOMA was not available.Perform duties of program manager working schedule, budget, and risk mitigation.Set and plan program milestones based on budget and time requirements to met program completion schedule.Prepared yearly CAFTOP for C-5 technical order sustainment organization.Assisted in collecting, compiling, and analyzing a program data used to identify requirements for money, manpower, materiel, facilities, and services.Evaluated logistical plans or operations to identify needed changes or adjustments.Assist in development of programming and planning projects or studies, and in evaluating specific portions of program plans/operations.Interfaced with program managers, equipment specialist and engineering personnel to verify and validate acquisition requirements were clear, concise and the delivered product was in accordance with all contractual requirements.Wrote, formatted and corrected Time Compliance Technical Orders.Served as Senior Technical Order Manager for C-5M program.Utilized JCALS and other databases and systems as required to maintain configuration control of C-5 technical documentation

Performed duties of acquisition program manager and TOMA at in process reviews, pre publication reviews and planning and scheduling conferences when acquisition program manager or TOMA was not available.Perform duties of program manager working schedule, budget, and risk mitigation.Set and plan program milestones based on budget and time requirements to met program completion schedule.Prepared yearly CAFTOP for C-5 technical order sustainment organization.Assisted in collecting, compiling, and analyzing a program data used to identify requirements for money, manpower, materiel, facilities, and services.Evaluated logistical plans or operations to identify needed changes or adjustments.Assist in development of programming and planning projects or studies, and in evaluating specific portions of program plans/operations.Interfaced with program managers, equipment specialist and engineering personnel to verify and validate acquisition requirements were clear, concise and the delivered product was in accordance with all contractual requirements.Wrote, formatted and corrected Time Compliance Technical Orders.Served as Senior Technical Order Manager for C-5M program.Utilized JCALS and other databases and systems as required to maintain configuration control of C-5 technical documentation.

Performed duties of acquisition TOMA at in process reviews, pre publication reviews and planning and scheduling conferences when acquisition TOMA was not available.Prepared yearly CAFTOP for C-5 technical order sustainment organization.Assisted in collecting, compiling, and analyzing a program data used to identify requirements for money, manpower, materiel, facilities, and services.Evaluated logistical plans or operations to identify needed changes or adjustments.Assist in development of programming and planning projects or studies, and in evaluating specific portions of program plans/operations.Interfaced with program managers, equipment specialist and engineering personnel to verify and validate acquisition requirements were clear, concise and the delivered product was in accordance with all contractual requirements.Wrote, formatted and corrected Time Compliance Technical Orders.Served as Senior Technical Order Manager for C-5M program.Utilized JCALS and other databases and systems as required to maintain configuration control of C-5 technical documentation.

Research, develop and write manufacturing, production, and quality procedures and documents.Perform quality checks to ensure proper grammar, punctuation, style, and clarity.Maintain data files for pending and approved engineering changes to FAA.Update and maintain Approved Suppliers Lists, Internal Quality Audits, and Inspection Print Lists.Manage current, superseded and working electronic data files for documents and drawings.Ensure FAA Parts Manufacture Approval applications correct and complete.

Resolved engineering, safety, and modification issues for C-130 technical documents.Resolved quality and military specification issues between Air Force and contractors.Assigned document production to various vendors based on production capability information.Controlled publication, distribution, and document numbering process in the JCALS system.Reviewed and issued new document production permits from multiple defense contractors.Attended, verified, and directed time compliance technical order kit proofings, trial installations, and validation/verifications of tech orders and other maintenance procedures as Air Force representative.Administered Windows NT-4 Domain server.

Screened and resolved customers problems and troubles.Routed trouble reports to the appropriate centers for clearing.Negotiated and scheduled commitment times for repairs.Explained computer, network, and switching problems in non-technical terms to customers.Explained features and service operation procedures.Resolved customer complaints and fulfilled special requests.Defused situations involving irate customers.

Managed Air Force Technical Order publication task.Supervised organization consisting of 45 employees, including 2 project leads.Maintained 95% on time delivery rate with an error rate of less than 5%.Utilized JCALS and the Technical Order Distribution System to publish and distribute manuals.Wrote, reviewed, edited and published organizational, intermediate, and depot level technical order for C-130 aircraft, commodities, and support equipment.Assisted in collecting, compiling, and analyzing a program data used to identify requirements for money, manpower, materiel, facilities, and services.Evaluated slogistical plans or operations to identify needed changes or adjustments.Assist in development of programming and planning projects or studies, and in evaluating specific portions of program plans/operations.Researched regulatory and policy issuance's to analyze and summarize data for contractual impacts.Wrote all monthly status, financial, and performance reports for production task.Negotiated contract modifications and additions to cover add-on requirements.Reviewed, accepted, produced, and performed quality assurance of Air Force technical orders.Wrote, reviewed, and interpreted AFTO Form 22's and 252's.Wrote ISO processes and procedures for data entry, illustration and quality departments.

Scheduled changes and delivery dates for technical data.Resolved all issues and problems related to production and scheduling of technical data.Coordinated modification and production schedules with technical documents delivery schedule.Revised maintenance and operators manuals for various Air Force weapons systems.Wrote user manuals for various digital avionics systems, including autopilot.Wrote new and change manual packages based on engineering notes, AFTO Form 252's, and 22'sWrote guidelines for determining network privileges and database/file permissions.Wrote writer's style guide, checklist, and quality control checklist.Assisted in Comprehensive Air Force Technical Order Plan development, yearly budget projections and expenditure tracking.Provided final quality checkpoint before document acceptance by Air Force.

Generated document update and delivery schedule.Wrote Time Compliance Technical Order's for inspections and modification.Processed document requests from multiple defense contractors.Controlled publication, distribution, and document numbering process in the JCALS system.Wrote flight, troubleshooting, descriptive, maintenance and illustrated parts breakdown manuals.Resolved document quality and military specification issues between Air Force and contractors.Documented engineering, safety, and modification issues for C-130 technical manuals using AFTO Form 22's and 252's.Assisted in Comprehensive Air Force Technical Order Plan development, yearly budget projections and expenditure tracking.Attended, verified, and directed time compliance technical order kit proofings, trial installations, and validation/verifications of tech orders and other maintenance procedures as Air Force representative.Administered Windows NT-4 Domain server.

Generated document update and delivery schedule.Wrote Time Compliance Technical Order's for inspections and modification.Processed document requests from multiple defense contractors.Controlled publication, distribution, and document numbering process in the JCALS system.Wrote flight, troubleshooting, descriptive, maintenance and illustrated parts breakdown manuals.Resolved document quality and military specification issues between Air Force and contractors.Attended, verified, and directed time compliance technical order kit proofings, trial installations, and validation/verifications of tech orders and other maintenance procedures as Air Force representative.Assisted in Comprehensive Air Force Technical Order Plan development, yearly budget projections and expenditure tracking.Documented engineering, safety, and modification issues for C-130 technical manuals using AFTO Form 22's and 252's.Administered Windows NT-4 Domain server.

Collect, document, analyze and present maintenance information to assess performance, effectiveness, and efficiency of C-130 process changes.Review data for significant trends and isolate and identify areas that need improve, study, or investigation.Tracked avionics and equipment configuration changes across C-130 fleet for monthly briefing of C-130 System Program Office.Performed verification, trial installation; and system removal of ALE 40/47 ECM, Autopilot and Electrical System Upgrade modifications.Ensured adequacy and accuracy of avionics, electrical, and wiring diagram technical manuals by analysis of decrease of repair time and increase in time between repairs.Reviewed AFTO Form 22’s received from field users for approval/disapproval based on reported deficiencies and interviews with maintenance personnel.Reviewed and corrected source data submitted for integrationWrote Time Compliance Technical Order’s for inspections and modification of various C-130 avionics systems.Wrote system administration, installation, and hardware compatibility documentation.Wrote maintenance procedures for avionics systems and equipment.Reviewed and approved/disapproved CFE/CFAE notices from various contractors.Wrote cardfile database user manuals.

Performed quality assurance checks on incoming technical documents to ensure compliance with applicable specification (38784, 83495, 38804) and guidelines (00 Series manuals).Explained quality requirements and customer specification interpretations for various contractorsProofread incoming technical documents for spelling, punctuation, and format.Ensured military specification compliance on technical documents.Assisted Technical Order Manager with management of various documents.Explained quality requirements and customer specification interpretations for various contractors.Wrote writer’s style guide, checklist, and quality control checklist.Interfaced with various contractors to expedite production and delivery of technical manuals.

Researched, wrote, produced, and edited user and descriptive documents for the US Air Force based on AFTO Form 22's, 252's, engineering change notices, and modifications packages.Wrote flight, troubleshooting, and illustrated parts breakdown manuals.Wrote Time Compliance Technical Order's for inspections and modification.Converted commercial manuals and engineering descriptions to specification compliant documents.Wrote data verification procedures and writers guidelines for writers department.Interpreted and incorporated technical changes into maintenance documents.Maintained document compliance with applicable Air Force military specifications.

Controlled all aspects of the day to day operation.Maintained inventory levels.Established required profitability levels and set prices.Managed staff of four.

Wrote user's manuals for AT&T telecommunications switching systems.Developed and produced operative, descriptive and troubleshooting manuals for consumer products.Wrote installation and operation documentation for AT&T computers.Wrote installation and configuration procedures for main frame upgrades.Wrote C+ encryption software and program implementation quides.Developed, tested, and wrote program manuals for AT&T computers.Wrote 3B20D UNIX RTR operating systems programmers and users manuals.

Inspected incoming electronics components and devices for large steam turbine generators.Ensured component compliance with company specifications.Verified integrity of components and devices by extensive use of test equipment.Established quality requirements through interface with engineers and production personnel.