Planning, directing and coordinating all organizational operations with a key focus on performance, productivity, efficiency, and profitability. Responsible for Engineering Team, Vendor Management and Channel Development.

Planning, directing and coordinating all organizational operations with a key focus on performance, productivity, efficiency, and profitability. Responsible for Technical Services Team, Help Desk, Logistics, Product Management and Client Development.

Improving quality of life to SMB's as it relates to their computing environment, creating an ecosystem which is not tied down to a location or a network but rather empowering freedom to work however, whenever, and wherever they please.

Aligning business partners and strategic alliances to foster profitable relationships.

Attract, Retain and Develope Managed Service Providers to resell our Premier Cloud Data Backup and Recovery Solution

Helped mid-sized companies control operational costs by empowering them with automation and technology.

Collaborated with architects, engineers, stone masons and general contractors to bring Cast Stone products to commercial real estate developers.

Developed two highly visible corporate programs, resulting in superior reporting of performance information to internal customers on a monthly basis.Played a key role in the development and implementation of an activity based management tool used to control attrition and churn. This led to an annual savings of approximately $15 million and a more efficient use of time.Coached, developed and motivated a staff of 12 Field Account Managers (FAMs) for the entire eastern region with 0% attrition and 20% advancement. Team accounted for $360 million in retained revenues per year.Compensation metric average of 168% to quota which led management achievements.Served as lead expert and mentor for senior teams for Extranet based ordering, Ariba, Split/Hierarchical Billing and an Intranet cache of solutions.

Business Care ManagerManaged 7.1 million dollar portfolio including large firms such as Deutsche Bank, Merrill Lynch, Bank of NY, AIG, Columbia Presbyterian Hospital and FCB/TrueNorth Communications.Developed a portfolio that generated greater revenue and more net activations than any other Business Care Manager in the NY Metro area.100% revenue retention by offering proactive customer service for more than 11,000 wireless users, resolving network and equipment issues with related billing items and listening to customers needs to ensure growth.Developed strong business-to-business relationships with key portfolio customer executives to facilitate integration of wireless technology into all aspects of customer operations.Coordinated efforts of internal customers such as engineering, marketing and customer care to enhance the customers relationship with ATTWSEngaged with the internal sales team to ensure efficiency and productivity when negotiating new contracts and contract extensions for existing corporate clients.