Rocela Ginther Mba Email & Phone Number

* Co-own and lead Ezer Home Solutions, focusing on residential cleaning and home organization services.* Manage and optimize operations to ensure seamless service delivery, maintaining high standards of customer satisfaction and retention.* Develop and implement growth strategies, expanding service areas and increasing the client base.* Oversee finances, including budgeting, expense management, and financial planning, ensuring profitability and sustainable growth.* Recruit, train, and lead a high-performing team of cleaning and organization specialists, fostering a culture of excellence and customer focus.* Lead marketing and business development efforts, including digital campaigns, community outreach, and referral programs, driving revenue growth.* Customize cleaning and organization solutions to meet diverse client needs, improving living environments through personalized service.* Ensure compliance with health and safety standards, implementing best practices to protect both clients and staff.

San Francisco, California, Us

San Francisco, Ca, Us

In this role, I significantly streamlined client onboarding, reducing the process from 6-12 months to 8-10 weeks, achieving a remarkable 9.1 Net Promoter Score (NPS) across 13+ projects. I identified upselling opportunities for additional financial services and created smooth transitions from sales to onboarding for a cohesive client journey.

Oklahoma City, Oklahoma, Us

Consulted with Executives & business owners to identify areas of opportunity to drive efficiencies, mitigate risk, minimize exposure, and maximize ROI by streamlining HRIS systems/process

Chicago, Illinois, Us

• Generated $10 million in new revenue in by quadrupling book of business, establishing strong relationship with PepsiCo leadership• Onboard all new accounts, provide training, deliver delightful onboarding• Exceptional KPI’s – 149% client retention rates, 125% MoM growth• Led in implementing an international Account Management support process (Philippines Team)• Develop/implement strategic plans to manage and grow key global accounts including Pepsi, Frito Lay, Gatorade, Quaker, and more• Manage, train, and develop a team of direct reports and 500+ crew members• Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations• Coordinate with internal leaders to develop/deliver solutions to meet client need

Chicago, Illinois, Us

Chicago, Illinois, Us

St. Louis, Mo, Us

Collaborates with a team of recruitment staff to engage with prospective students through the recruitment and admission process of various master’s programs. Focuses on initiating and nurturing prospective student interest through a variety of channels including in person, phone, on-line and by giving presentations locally/globally at campus events. Provide counseling on programs, admissions requirements, school differentiators, attributes and overall selling points. Manages FT Recruiters for programs assigned. Responsible for pipeline, meeting all enrollment goals for programs assigned, maintaining accurate data on how students are progressing through the prospect and admission cycle as well as overall reporting trends on a weekly, monthly and yearly basis.Executes interviews and gathers supporting documentation from applicants. Manage partnerships/relationships with internal and external stakeholders focused on student outreach as assigned by Associate Director. Drive continued success of programs and provide regular updates on best practices in industry through bench-marking (competitive analysis) and work across departments to drive innovation and program success.

Us

•Develops admissions organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives. •Manages continuing flow of quality applicants and transfers to the university by analyzing trends in enrollment and marketing activities, leading activities to continue programs that are effective; modifying programs; presenting new sales strategies for the university's recruitment and admission activities. •Collaborate with other administrators on school-wide business development, enterprise strategy and culture building. •Promote the alternative and complementary healing arts in the general community and build interest in participation in alternative and complementary healing arts at the level of lifestyle.•Promotes the school and attracts new students by maintaining working relationships with others

Fenton, Mo, Us

• Serve as first point of contact for prospective students, answering telephone and written inquiries, schedule and perform interviews with a diverse range of prospective students (including minority & international), showcase the benefits of the institution, prepare evaluations of prospects for the DOA, facilitate enrollment into the college, and mentor through graduation• Manage, process, and update prospective student database, application paperwork, and follow-up documentation • Develop formal letters to communicate with students and a tracking database to manage the representatives progress; participate in staff development, workshops, & programs• Identify student needs and make referrals to the appropriate department, maintain confidentiality of student information • Collaborate with program directors regarding programs and strategy to strengthen recruitment activities, which maximize enrollment.• Train & supervise work study students• Advise and counsel students on program selections & scheduled follow up appointments, review and discuss transfer credits• Create and produce quarterly newsletter to bridge communication between staff, students, and community partners

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Arts (B.A.), Finance, Emphasis In International Business

Bachelor Of Architecture (Barch), Architecture