Christian Rocha Email & Phone Number

State Of São Paulo, Brazil

Product Management & Business Network Management-Act as Product Manager and Owner, lead agile teams, and drive decision-making for changes/enhancements to global Commercial Operations enablers both in the ongoing maintenance and in roll-out project activitiesConsulting & Project Management-Identify and recommend resulting organizational changes and ensure they can be planned, communicated, implemented, and documented effectively and sustainably -Drive project management in complex global projects/initiatives as required, budgets in a typical range of 1 - 3 mCHFKnowledge Management-Provide training for affiliate SMEs and/or Key Users and update knowledge artifacts for global Commercial Operations enablers-Serve as an expert functional support escalation point and a reference point for all training-related content in the domain of expertise

Latam

Business Process Management in the area of Analytics and Reporting, playing a key role in preparing, visualizing, and analyzing commercial data in collaboration with colleagues from the business in the Latin America sub-region:-Identify areas for process changes and improvements driving discussions to adopt global practices and enabling data-driven decisions;-Acts as a partner to sub-regional business teams to identify key insights and understand implications for future sales and Commercial growth;-Scale expertise for future efforts and constantly streamlining and/or upgrading processes;-Translate complex business topics into a simple IT solution, and are able to explain complex technical topics into simple business language;-Establishes and monitors service and support metrics demonstrating continuous improvement of end-to-end solution delivery in alignment with SLAs and regional strategies and standards;-Knowledge in reporting, analytics, automation, and data governance tools, such as Alteryx, Tableau, SAP HANA, ThoughtSpot, UiPath, and Collibra.Business Process Management in the area of Quote to Contract (Q2C), focused on Configure, Price, Quote (CPQ) in Latin America sub-region:-Identify areas for process changes and improvements, act as sub-regional Product Owner and drive decision-making for changes to global best practice content both in the ongoing maintenance/enhancement and roll-out project activities;-Strategically support the commercial support roadmap development, implementation, and advocate for global best practices adoption;-Participation in the change management teams and subject matter experts communities on a global level;-Provide business consulting to affiliates to optimize processes in the area of commercial operations;-Bring in expert know-how from multiple process areas to support and optimize the lifecycle of the end-to-end business process.

Brazil

Latin America Regional specialist in Alteryx (Data Blending) and Tableau (Black Belt User), acting as Data Scientist and Business Intelligence Analyst. Development in Business Intelligence activities, as the creation of analytical reports and data blending, in order to co-create new business insights with other areas.Responsible for development and support of Data and BI:• Understand the availability of available data and create insights regarding it, helping and creating value to business areas.• Development of sub-region required dashboards on Tableau.• Development of Alteryx Workflows that supports business needs.• Maintenance of existing Dashboards in the region.• Constantly enhancement of reports.Specialist and support leader for Contract Lifecycle Tools in Latin America with Global Deal Calculation (GDC) [Proposal Tool], Agiloft (Contract Management Tool) and ConEx (Contract Execution). Be seen as the business partner and point of contact for GDC colleagues in the regional countries. Work in collaboration with users and Latin America Business Processes Managers in the change management process through technology and design discussions, advising opportunities or limitations.Experience in Project Management, supporting the Business IT & Processes Latam Team with Management of open Projects, Demands requests & Applications Portfolio using Agile and Scrum methodologies. Support LatAm projects and initiatives implementations and updates activities, such as new business releases.Responsible for support Business IT & Processes Portfolio Applications and Processes, being part of the incident management cycle working in collaboration with regional, global or external support organizations to ensure incidents resolutions SLAs (Service Level Agreements). Acting as a focal point for unassigned issues. Responsible for EDI (Electronic Data Interchange) & GTS (Global Trade Services) Business and IT support for all sub-region affiliates.

Bratislava, Eslováquia

Short term assignment in Slovakia.Support on a commercial affiliate operation first-hand providing to the leadership team reporting and analysis to enhance decision making. Business insights and analysis on many commercial and finance topics including receivables, customer level CoGs, customer-level pricing and pricing models and, OPEX.Review and enhance CLM E2E process, making adjustments to have more adherence to Global best-practices.

Responsible for support of the Contract Lifecycle Applications for the Latam sub-region with Global Deal Calculation (GDC) [Commercial Proposal Tool] and Agiloft [Contract Management Tool].Support the countries key-users with commercial proposal in GDC and technical calculation of products and the consolidated costs and markups.Experience in Project Management with LATAM Sales Dashboard Implementation.

São Paulo Area, Brazil

Responsible of support during the company expansion in France.Responsible for creation of commercial partners accounts inside company CRM Application.Commercial Partners Accounting Management.Responsible for the prospection of new commercial partners on France.

Bachelor Of Engineering - Be, Industrial Engineering, Industrial Engineering

Exchange Program, Summer Program