Cindy Rocha Email & Phone Number

Salinas, CA, US

Scotts Valley, California, United States

• 40% - Financial and Budget Oversight Support:
• Assist University Advancement (UA) Development and Constituent & Donor Engagement units with completing and submitting paperwork and forms for financial processing, including payments to vendors, contractors, purchase.
• Assist in reconciling monthly ledgers and coordinate with the Operations/Finance team to resolve efforts.
• Coordinate routing and securing spending approval to process payments to vendors.40% - Administrative Support:
• Assist UA units with smooth operations including ordering supplies, maintaining equipment, package pick-up, mail delivery, and other administrative duties as needed and assigned.
• Schedule and make logistical arrangements for large-scale meetings, including, but not limited to, reserving meeting space, arranging catering, sending invitations, confirming guest attendance, and making arrangements.

Watsonville, California, United States

• Managed and established business accounts, ensuring careful handling of Customer Proprietary Network Information and Sensitive Personally Identifiable Information.
• Used consultative sales approach to understand customer needs and recommend relevant offerings based on up-to-date knowledge of products and store promotions.
• Determined solutions for clients promptly and professionally.
• Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
• Oversaw deposits, processed financial transactions and maintained inventory.

Salinas, California, United States

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Used slow periods to restock supplies, ice, trays, and delivery bags to prepare in anticipation of higher-traffic.

Pebble Beach, California, United States

• Performed a wide-range of supportive duties as needed to assist the company during high-traffic events such as the Pebble Beach Concours d'Elegance, the AT&T Pebble Beach Pro-Am, and the Pebble Beach Food & Wine.
• Set up event facilities and equipment, cleaned areas, and organized supplies.
• Performed post-event tasks such as breaking down areas and cleaning facilities.
• Provided upscale customer service to domestic and international guests.

Master Of Arts - Ma, Philosophy, 3.97

Earned Distinction

Bachelor Of Arts - Ba, Philosophy, 3.61

Activities and Societies: Taught for two semesters with the Experimental College (EXCO)Cum Laude

Associate Of Arts - Aa, Philosophy, 3.48