With over 8 years of experience across hospitality, finance, and commerce, I am a dedicated professional adept at driving operational excellence and delivering exceptional customer service. My career spans project management, business development, and data analysis, making me skilled in navigating complex challenges and leading teams to success. Currently, as a Senior Reservation Agent at Hôtel Dar Ahlam, I manage high-profile international reservations, develop strategic service improvements, and lead impactful projects. Previously, as a Receptionist/Night Auditor/Cashier at Hôtel Berber Palace, I oversaw financial management and enhanced guest experiences. My entrepreneurial experience at Boutique Dar Lbeldi involved directing retail operations and devising effective marketing strategies. Additionally, my roles in banking at Fondation Banque Populaire and sales at Coopérative Biladi Bio have further refined my problem-solving skills and versatility. Fluent in multiple languages and experienced in international settings, I am eager to explore global opportunities where I can make a significant impact.