Operations - Develop and grow brand credibility through top quartile customer support.- Define and measure customer success. - Create and embed a culture of continuous improvement. - Supporting and developing strategies for the growth of the organisation and making sure they are implemented effectively.Finance & Payments- Oversee stability, performance, uptime and availability of systems and platforms. - Manage funds on corporate accounts and anticipate money flows to guarantee a smooth and economic liquidity.- Build and maintain robust internal and external reporting packs. - Set up operational framework (documented policies, procedures, internal controls & KPIs). - Build successful finance & payments teams.

- Leading a team responsible for the day to day finance operations of the group, together with the services provided to customers in Africa across ten different African jurisdictions. - Implement and oversee a new purchase to pay process- Implement and report KPI's striving operational excellence- Reviewing and documenting processes ensuring they are robust and scaleable- Manage the working capital of the group- Manage the foreign exchange risk - Implement a new financial close process, striving to deliver results on time and first time right- Creating strong and dependable relationships with other teams- Supporting the CFO in advising the board of the cash position within the group, and the upcoming objectives as a result

- Effectively forecast cash & manage the group working capital- Foreign exchange management- Maintain external banking relationships throughout UK, Estonia & Africa- Implement & ownership of the accounts payable process for the organisation- Management of intercompany loans- Manage complexities of sending cash to Africa, and vice versa to ensure business operations continue smoothly- Monitor player liability and ensure payout accounts are funded accordingly

- Provide professional, accurate and timely management accounts on a monthly basis.- Business partnering with non-finance staff within the Scottish Medicines Consortium,discussing their results in comparison to the set budget, reviewing forecasted spend &assisting with requests and business cases for additional funding from ScottishGovernment.- Compile annual budget & review staffing.- Produce a complex three years staffing costs budget for the wider organization (350+members of staff), taking into consideration government published pay scales, salaryuplifts, annual increases & contract types.- Project manage a new process to comply with IR35 legislation for public sector workers,which successfully went live on 1 st February 2019.- Prepare detailed analysis of financial trends & propose solutions for cost savings.Annual Horizon Scanning exercise, estimating the costs of new available medicines forcirculation to the wider NHS Scotland, working closely with a group of pharmacists. Thisincluded a review of the current process, identifying and implementing improvements.

- Reporting Accountant for The Shell Petroleum Company Ltd, based in the UK, one of theShell’s largest holding companies. This role involved business partnering with multiplestakeholders, managing workload and at times conflicting priorities to meet monthly andquarterly reporting deadlines (reporting through SAP), as well as ensuring the accuracyof reporting and compliance within IFRS reporting requirements.- Daily foreign currency exposure & DIE management- MI Reporting- SoX controls subject matter expert, working closely with governance, risk & assurance,internal & external audit on maintaining high control effectiveness and continuousimprovement initiatives.- Team management which included monthly 1:1’s, managing team development needs,managing underperformance effectively. Having 3 direct reports provided me with theopportunity to develop my supervisory and coaching skills, attending team leadertraining programs and supervisor circles.- Successful migration of the role to Chennai, which included travel to the receivinglocation.- Ensuring the accurate documentation and reporting of unusual financial transactions,while liaising with Group Reporting to ensure clear explanations were provided forsignificant movements. This required in depth knowledge of the activities of the entity.- Reporting accountant for three of RDS’s largest pension funds, which included complyingwith IAS 19, complexed tax rate changes and restating of deferred tax balances,contributing to the annual pension reporting sectorisation planning exercise and generalliaison with the actuary regarding asset valuations and group approved assumptions.- Responsible for the investigation of the disclosure of financial guarantees in the entityand the recorded fair value, this resulted in me preparing a new updated fair valuecalculation and adjusting the accounts accordingly for the $5mln overstatement.

- Managing a portfolio of clients, dealing with any queries and ensuring deadlines are met- Client debt management- Client liaison- Client Company Secretarial Duties- Client secondments, overseeing & improving their finance function- Preparing VAT returns- Preparing and presenting forecasts, budgets and variance analysis reports- Preparing and presenting management and statutory accounts for Sole Traders, Partnerships, Limited Companies, Limited Liability Partnerships and Charities- OSCR Returns- Providing Sage Instant and Sage Line 50 training – both internally and externally- Ensuring up-to-date knowledge of current accounting and tax legislation, including GAAPlegislation, through attendance at various internally run courses.

- General office duties- Client liaison- Processing of weekly and monthly payroll together with year-end wages reports andreconciliations- Preparation of contractor monthly returns- Preparation of VAT returns- National Statistics Analysis- Management of client R&D claims- Preparation of statutory accounts for Sole Traders, Partnerships and Limited Companies(including group accounts)