Rochelle Liley Email and Phone Number

• Assisted department and executive leadership with daily tasks including facilitating meeting logistics, managing multiple calendars simultaneously, prioritizing time commitments, and project management. • Updated organizational charts using Visio and Publisher as needed.• Created daily inpatient reports for each hospital floor to streamline daily tasks for case managers and discharge planners.• Created, edited, and proofread communications on behalf of leadership in a timely and professional manner.• Maintained department employees’ licensing in PeopleSoft HCM. • Monitored and ordered weekly office supplies in PeopleSoft FSCM.• Designed and maintained three departments’ SharePoint intranet sites adding all resources in one centralized location saving time for employees. • Enhanced the City of Long Beach annual physical program for 300+ city executives by arranging all their appointments, sending appointment reminders, and contributing to marketing campaign. • Managed an average of 15,000 donated items/meals monthly and distributed to over 5,500 hospital staff during beginning of COVID-19 pandemic. Collaborated with marketing team to arrange pictures with executive leadership to show gratitude and recognition to high-profile donors. • Developed presentations, created daily meeting agendas, and took minutes for executive leadership. • Organize and process expense reports in OnBase.

• Managed domestic and international travel and logistics, screened calls, prepared and submitted online expense reports, and curated daily calendars for the Director of Endoscopy, four gastroenterology physicians, and one research scientist.• Spearheaded annual 4-day event of 300+ guests for both the Cedars-Sinai International Endoscopy Symposium and the GI Educational Conference while maintaining budget. • Tracked physicians’ education, proctoring, and other requirements to confirm all documentation was up to date and submitted to medical staff office timely. • Generated a variety of patient medical record reports by extracting data from EPIC. • Collaborated with medical staff office to onboard gastroenterology physician fellows by securing required credentialing documentation and staying on schedule.

Cedars Sinai Medical Center (Contracted via ASAP Staffing) • Support Endocrinology Director and three physicians by managing calendars, organizing meetings, ordering supplies, screening calls, creating confidential reports, invoice processing, and expense reimbursement.• Responsible for all aspects of weekly educational conference activities to include booking conference room, ordering meals, staying current on changing CME policy and procedures and attending monthly CME Agent meetings. • Develop all CME records by creating flyers, evaluation forms, recording attendance, securing speakers’ paperwork and verifying ACCME Essentials and the AMA/FDA Guidelines are met. • Coordinated the fellowship program to include recruitment applications in AAMC website, schedule interviews, direct fellow candidates on interview day, and acquaint newly hired fellows• Develop and maintain all medical students’ rotation schedules and calendars.• Oriented new medical students and ensure compliance with institutional policies and guidelines.

Accountable Health Care IPA (Contracted via Helpmates) • High-level priority to CEO, Executive VP, and COO for their daily functions including preparation of confidential correspondence, screening incoming telephone traffic, managing calendars, schedules, travel coordination, and arranging meetings• Prepared expense reports, budget reports, ordered office supplies and managed conference room calendars.• Organized monthly employee luncheons, holiday parties, and annual picnic for 150+ employees• Assisted Human Resource Dept with background and reference screening and other various tasks.

• High-level management of schedules, calendars, sensitive reports, telephone screening, and travel for VP of Network Management and eight Hospitalists• Coordinated implementation of department policies, acted as liaison between supervisor, subordinates, and outside contacts • Responsible for analyzing and reviewing 12+ providers' amendment and renewal contracts • Created weekly clinic and hospitalists' reports comparing visit types, patient diagnosis and other pertinent information• Proofread and submitted 20+ employee weekly timesheets for payroll approval.• Submit physicians' qualifications through credentialing process.

AppleCare Medical Management IPA (Contracted via Helpmates) • Assisted with management of department operations and oversaw administrative support functions for six network managers and six network field representatives• Medical billing and coding for HMO and private insurances and submissions for medical claim review• Responsible for submitting credentialing documentation for 12 network providers to HMO and PPO health plans.

• In-depth participation in employee hire, termination, and relations under one Human Resource Manager covering 175 employees in five locations within two states for a public safety gear and supply company• Involved in the overall process of employee benefits during open enrollment period• Gained working knowledge of large and small company 401k plans, workers' compensation, and payroll needs and objectives

• High-level support to non-profit board members and executive staff with confidential board documents, reports, budgets, calendars, minutes, independent decision making, and travel itinerary. • Designed promotional materials to raise funds and solicit monetary donations.• Created organizational charts, employee job postings, interviews, background checks, I-9 verification, maintained sick and vacation days, personnel files, performance reviews, terminations, attendance logs, and new hire orientation• Implemented various employee benefit programs, benefits orientations, enrollments, and claims processing• Handled all bookkeeping, Accounts Receivable, Accounts Payable, and payroll functions in QuickBooks• Coordinated monthly safety meetings, annual employee event, 3-4 fundraising programs, and monthly board meetings.

• Reviewed 50+ workers' compensation investigation referrals daily and assigned cases to in-house investigators• Phone interviewed 3-5 new worker’s comp referrals daily with “three-point contact” to claimant, claimant’s employer, and physician to gain details of the claim • Interviewed, trained, and supervised up to three clerical staff• Created and presented monthly PowerPoint training presentations for 20+ in-house investigators • Strong interpersonal and customer service skills to effectively interact with physicians, patients and colleagues