Rochelle Pace Email & Phone Number

Prairieville, La, Us

Baton Rouge, Louisiana

Baton Rouge, Louisiana

Walker, Louisiana

Baton Rouge, La

• Advocates, promotes, and protects patients and their rights• Plans and implements marketing/education for patient rights and satisfaction• Intervenes in conflictual situations involving patient and health care staff or environment• Manages complaint and feedback application• Assists patients to find solutions to problems or concerns regarding their clinic experience• Assists patients in understanding clinic policies and procedures• Ensures patient is aware of all services available to them• Assists staff in awareness of patient perception and the need to humanize the overall clinic experience• Manages and reports patient satisfaction data to staff and management• Tracks patient complaints and problems and follow-up with patients regarding experience• Conducts time studies to improve patient experience• Reviews clinic processes and make changes necessary to improve patient experience• Conducts rounds on each clinic for patient satisfaction and for staff support• Works independently

Baton Rouge, La

• Speak with in-home daycare providers about nutrition program• Sign providers up for nutrition program• Schedule monitor visits in providers homes each month• Monitor each meal claimed by each provider throughout year• Monitor children watched by provider• Input monitor visit into computer system• Work claim submitted by providers for reimbursement of meals served• Mail recertification notices to providers• Submit recertification paperwork to State Fire Marshal• Input and organize phone log of provider calls each month• Answer phone and return calls missed while in the field• Provide assistance to providers as needed for success in the program• Provide assistance to Director of program as needed• Provide assistance to co-worker as needed• Work independently both in office and in the field

Baton Rouge, La

Pediatric Emergency Room• Customer Service• Answer multiple phone lines• Reading medical charts for physician orders and nursing instructions• Entering orders and / or discharge papers into computer• Help hold for lab work• Clean room as patient is discharged• Extensive knowledge of Child Development• CPR/First Aid certification• Help staff in whatever way needed

Largo, Fl

• Answer multiple phone lines• Confirm appointments• Schedule, Reschedule and Cancel appointments• Verify insurance eligibility• Taking messages for medical assistants and doctor• Reading medical charts for orders, nursing instructions and scheduling appointments• File paperwork, lab results, and consults in patient's chart• File medical records• Help clean office and keep waiting room organized and clean• Help staff and doctor in whatever way needed

Baton Rouge, La

• Strong Customer Service• Problem Solving• Planning skills• Answer multiple phone lines from customers, tankermen, plant personnel, fleet operations, & other parties associated with business transactions• Input orders received from customers• Dispatch tankerman & dockmen to job sites• Input barge & tankermen times into computer upon completion of job

Associate Of Science - As, Surgical Technology/Technologist, 3.89

Bachelor Of Science - Bs, Psychology, 3.91

Graduated magna cum laude

Associate'S Degree, Psychology, 3.96