• Solved complex problems by analyzing root causes and developing effective solutions.• Performed rigorous software testing to ensure functionality and usability met quality standards.• Collaborated with team members from various departments to achieve project milestones efficiently.• Managed database systems to organize and maintain accurate and up-to-date information.• Designed and upheld the Open Dental API, ensuring its ongoing functionality while maintaining Open Dental coding standards.• Oversaw IIS and server management for the API.• Conducted client triage, assisting technician staff in resolving urgent client-side issues.• Crafted UI/UX designs using Moqups for both mobile and web development teams.• Provided training for new team members in engineering department operations.• Developed comprehensive website documentation for the API.

• Illustration for the RPG core book of Silver Pine games.• Illustration and design the website for GGI’s: Urban Picasso.• Numerous personal illustrations for interested parties.

• Cashier• Beverage Creation & Serving• Customer Service• Maintenance & Cleaning