Managing key/enterprise & SME customer accounts, conducting regular meetings and presentations for service satisfaction.Leading customer onboarding and journey, ensuring smooth transitions and software adoption.Leader for data management and reporting. Creating and maintaining database and insights whilst pioneering data-based decision making.

Mentored 10 students in Data Analytics bootcamp, delivering lectures and guiding tasks.Facilitated software training, data cleaning, and statistics, improving students' skills and soft abilities.

Managing portfolio of corporate customers, both big and SMEs and ensuring that they have good customer experience whilst being a step-ahead on resolving any possible issues they may experience.Upselling and cross-selling within existing customers, while also hunting for new ones.

Key client: Yellow NZProviding digital and print advertising solutions for local kiwi businesses. Managed disputes and issues and ensured that customers are reaching their marketing goal and ROI.

International social enterprise working towards delivering end-to-end health services in under-served rural Asian communities through innovative technologies and models. Drafted and implemented processes and on-ground solutions for the program. Led a team and interns, ensuring targets, objectives, and outputs are at par. Trained and managed volunteers, and have fostered relationship with different stakeholders. Tested UI/UX and provided feedback on organisation's offline-first mobile applications.Managed organisation's marketing efforts from creating creatives to social calendar.

Below-the-line marketing agency working with different multinational companies.Managed events and marketing activities of big corporate customers. From planning to execution, and post event activities.