Rochelle Ashford (Newman) Email & Phone Number

# 9 Martin Luther King

Wardrobe and Fashion Consultant as well as natural hair consultant

Henrietta New York

Makes daily collection calls, primarily Receivable balances. Researches and resolves product and service issues from the field and our clients. Handles client objections through the help of their mentor and manages the return to completion. Exhibits very basic knowledge of all the Paychex products to include, Taxpay, Garnishments, Direct Deposit, Workman’s Compensation, 401K, Advantage, Readychex, and Access Card and their corresponding systems. Analyzes existing controls, processes, procedures, and makes recommendations to management on improvements. Uses controlled decision making around the revenue Paychex recovers from clients. Provides quality customer service to Paychex clients, branches, and corporate departments.Maintains daily call volume requirements based on the forecast provided. Maintains accurate records based on conversations with clients and branch personnel.Maintains department policies/procedures to ensure daily compliance.

Accompanying president, as needed to meetings with clients, subcontractors, and vendors. Assisting in the development and maintenance of relationships with clients.Research new business opportunities, coordinating strategic initiatives. Track and help prioritize activities that require the presidents' attention.Manage production calendar, including scheduling meetings and coordinating travel. Prepare and facilitate correspondence on behalf of president. Create and maintain an organized filing system.Development, implementation and follow through on special projects. Responsible for the development and preparation of agendas, material and delivery for projects

Responsible for high incoming call volume for enrollment, payment, policy changes, and cancellationsLiaison between benefits department and UnderwritingKnowledge of all individual policies to assist subscribers in their decision on choosing a health planEnsure that faxes are sent and received and notes recorded on each incoming call

Responsible for stop payments for all of Countrywide and high volume emailLiaison between Treasury operations, Accounts Payable, subsidiaries and business partners regarding status of checks and problem issuesEnsure details and all requests submitted for Fees Due, Treasury Bank, Joint Venture, Accounts Payable, and Balboa Life Insurance are resolved daily

Management of daily operations of ladies apparel store with over a million dollars in annual revenue Analyzed sales figures and forecasts to create company action plans to increase sales and profits and reduce shrinkMaximized inventory, cash control and loss prevention techniques, and making key decisions relating to the constant demands of stock control and management

Provided excellent customer service and demonstrated ability to increase sales and profitability Motivated and educated the sales staff, scheduled and supervised employees

Generated sales through a well-trained team by recruiting, interviewing and training sales associates Executive floor plans, received new merchandise and implemented them to the current floor plan

Assisted customers with merchandise selection and completed sales transactionsResponsible for pricing markdowns and maintained merchandise and visual display standards

Daily communication with overseas vendors in China, India, and other countriesResponsible for maintaining inventory levels for all samplesPacked, tracked and shipped all samples to vendors and or sales repsResponsible for QC for the company on any shipment received

Ba, Fashion Merchandising And Marketing

Aa, Fashion Merchandising And Marketing

Activities and Societies: Graduated with Honors.