Rochelle W. Email and Phone Number
Rochelle W. work email
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Rochelle W. personal email
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As the Vice President of Commercial Operations at Integrated Supply Network (ISN), I lead a diverse and cross-functional team that supports a $1B business in the global industrial battery market. With over 20 years of experience in customer service, sales, and supply chain management, I have a proven track record of delivering value to our customers, partners, and stakeholders.My core competencies include developing and executing sales and service strategies, optimizing operational processes and systems, managing P&L and budgets, designing and implementing solutions, and fostering a culture of collaboration and excellence. I leverage my skills in Salesforce, ERP, and data analytics to drive data-driven decision making and continuous improvement. I am passionate about creating a customer-centric organization that exceeds expectations and drives growth and efficiency for ISN.
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Vice President Commercial OperationsIntegrated Supply Network (Isn) Apr 2023 - PresentLakeland, Florida, Us
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Sr Director Commercial OperationsC&D Technologies Nov 2020 - Dec 2022Horsham, Pennsylvania, UsLed Commercial Operations organization including Customer Service, Manufacturing Demand Planning, SIOP, Customer Pricing, Quotation Engineering, and Data Analytics. Supporting $1B business, including seven manufacturing plants in three countries serving four unique customer business segments globally. -
Segment Head Morion Control Customer ServiceSiemens Apr 2017 - Nov 2020Munich, DeDirect P&L and Sales responsibility for the US Motion Control Customer Service business segment. including, Service and Solutions offer development, sales and service delivery operations driving $70M annual sales with 150 employees. -
Director Repair Center OperationsSiemens Dec 2011 - Apr 2017Munich, DeDrove Product Lifecycle Services repair center operations consisting of 9 repair centers in the US with $60M annual revenue. Provide technical on-line, phone and on-site support as well as center-based repair of a broad range of products including mechanical drives, gear boxes, transformers, switch gear, Servo motors, NEMA and above NEMA motors, motorized spindles, large drives/power cells, general motion control drives, traction equipment (light and heavy rail) and mining equipment.
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Vice President Customer Service OperationsNcr Corporation Mar 2010 - Jun 2011Atlanta, Georgia, UsLed business operations with $180M annual revenue and 750 employees within North America Customer Services Region including Call Center Operations, Professional Services Engagement and Deployment Services. Responsibilities include customer premise installation work, project management, technical project support, pre-sales consulting, partner management, and cabling and rigging services. Oversee Depot repair operations in NV and GA and deployment centers in GA, TX, OH and Cebu City, Philippines. -
Vice President America'S Service Parts And Depot Repair OperationsNcr Corporation Apr 2008 - Mar 2010Atlanta, Georgia, UsLed all Services Parts Field and Call Center Operations and Depot Repair Operations for the US, Canada, and Caribbean Latin America areas. Managed 350 employees, $200M in service parts inventory supporting $1B in service revenue, including direct accountability for $30M annual Depot repair business with facilities in Peachtree City, GA, Reno, NV, Mississauga, Canada, Montreal Canada, Brazil and Argentina and Columbia. • Managed parts inventory and stocking locations to support 2,700 service incidents/day and 80,000 per month
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Region Director, America’S Opportunity ManagementNcr Corporation Apr 2002 - Apr 2008Atlanta, Georgia, UsLed service solution team with presence in 6 countries to design tailored services for our large and strategic accounts to enable the America's region Service Sales motion. This included Pre-sale and post-sale support functions of solution architecture, delivery design scoping, pricing, proposal writing, governance, and implementation service for the United States, Canada and Caribbean and Latin America areas. Drove solution design and strategy for the largest and most strategic opportunities driving significant improvement in win rates, competitive intelligence and overall market share gains in the Retail, Financial and Network sectors.
Rochelle W. Skills
Rochelle W. Education Details
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The Ohio State University Fisher College Of BusinessFinance -
Ohio Northern UniversityManagement And Marketing
Frequently Asked Questions about Rochelle W.
What company does Rochelle W. work for?
Rochelle W. works for Integrated Supply Network (Isn)
What is Rochelle W.'s role at the current company?
Rochelle W.'s current role is VP Commercial Operations @ ISN | CRM, MBA, Process Improvement.
What is Rochelle W.'s email address?
Rochelle W.'s email address is ro****@****ive.com
What schools did Rochelle W. attend?
Rochelle W. attended The Ohio State University Fisher College Of Business, Ohio Northern University.
What skills is Rochelle W. known for?
Rochelle W. has skills like Vendor Management, Cross Functional Team Leadership, Management, Process Improvement, Program Management, Project Management, Leadership, Crm, Professional Services, Business Process Improvement, Team Leadership, Solution Selling.
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