Rochelle Anne Nillo Email & Phone Number

United States

Content Generation: ● Develop engaging and relevant content for various platforms, including websites, blogs, and marketing materials. ● Ensure consistency in messaging and brand voice across all communication channels. Direct Mailers with Zoho: ● Create and execute direct mailer campaigns using Zoho CRM. ● Analyze campaign performance and make data-driven adjustments for optimal results. Collateral Management: ● Review and update all marketing collateral to align with current brand guidelines. ● Collaborate with cross-functional teams to gather accurate and up-to-date information for collateral improvement. Social Media Management: ● Take charge of social media channels, developing and implementing strategies to increase engagement and brand awareness. ● Regularly update content and interact with the audience to enhance the company's online presence

United States

● Search for content creators that can leverage the client's brand/advertising strategies through a variety of sourcing platforms● Assist in determining the best-fit sourcing strategy to attract and engage both active and latent talents● Create strong Talent pipelines to support current and future business needs● Maintain sourcing tracker capturing leads per source, hires per source, etc● Ensure candidate’s profile are accurately uploaded and tagged● Respond to inbound emails (helpdesk)

United States

Admin Responsibilities:● Managed daily operations, email correspondence, and scheduling.● Established organized filing systems, improving accessibility.● Coordinated meetings, travel arrangements, optimizing logistics.● Assisted in inventory management, and procurement for efficiency.● Generated reports, maintained accurate databases, CRM.● Provided exemplary customer service, fostering relationships.● Supported cross-functional teams, ensuring effectiveness.Marketing Responsibilities:● Developed & executed marketing strategies aligned with objectives.● Created engaging content for website, blog, and social media.● Managed social media accounts, fostering brand awareness.● Orchestrated email marketing campaigns, driving conversions.● Conducted market research, and informed strategic decisions.● Collaborated with designers, and content creators for impactful materials.● Monitored marketing metrics and optimized strategies for effectiveness.● Stayed updated on industry trends, and incorporated innovative approaches.● Coordinated promotional events, maximizing impact.

United States

● Lead private label product management and marketing efforts on the Amazon platform.● Develop and execute strategies to enhance product visibility, sales, and brand presence.● Conduct market research to identify trends, opportunities, and competitor strategies.● Manage product listing optimization, including keywords, images, and content.● Coordinate with suppliers to ensure competitive pricing, quality, and inventory management.● Analyze sales data and performance metrics to drive informed decision-making.● Collaborate with cross-functional teams to execute marketing campaigns and promotions.● Maintain brand integrity and reputation through consistent messaging and customer engagement.● Stay updated on Amazon policies, trends, and best practices to maximize results.

United States

● Managing and optimizing Amazon product listings● Conducting market and competitor research● Following up with shipping and logistics● Analyzing sales data and performance metrics● Implementing SEO strategies for product visibility● Staying updated with Amazon policies and best practices● Collaborating on promotional strategies and campaigns● Preparing sales performance and ad spend reports● Assisting with product launches and promotions● Conducting product and supplier research● Supporting basic product development and branding efforts● Assisting with administrative tasks such as data entry and report generation● Maintaining accurate product information and compliance● Helping to develop and enhance brand presence on Amazon

Brooklyn, New York

● Managing and optimizing Amazon product listings, including titles, descriptions, images, and keywords● Conducting market research to identify trends and competitor strategies● Monitoring inventory levels and coordinating with the inventory team to ensure stock availability● Handling customer inquiries, reviews, and feedback through the Amazon platform● Processing orders and ensuring timely shipping and delivery● Following up with shipping and logistics to ensure timely and accurate order fulfilment● Analyzing sales data and performance metrics to identify areas for improvement● Implementing SEO strategies to improve product visibility and rankings● Managing Amazon advertising campaigns, including PPC (pay-per-click) ads● Handling returns, refunds, and customer complaints in a professional manner● Keeping up-to-date with Amazon policies, guidelines, and best practices● Collaborating with the marketing team to develop promotional strategies and campaigns● Preparing regular reports on sales performance, ad spend, and other key metrics● Assisting with product launches and promotions on Amazon● Maintaining accurate product information and ensuring compliance with Amazon’s standards● Conducting product and supplier research to identify new opportunities and improve the product range● Staying informed about the latest trends and developments in e-commerce and the bathroom furniture and fixtures market

United States

● Conducting outbound prospecting activities by cold calling● Qualifying leads and setting up meetings or demos for the sales team● Researching and identifying potential customers and key decision-makers● Understanding and communicating the value proposition of KeepTruckin’s products and services● Building and maintaining a pipeline of prospects to ensure consistent sales opportunities● Utilizing CRM software to track and manage all sales activities and communications● Following up with prospects and nurturing relationships to move them through the sales funnel● Staying updated on industry trends and competitor activities to identify new opportunities● Participating in training and development programs to enhance sales skills and product knowledge● Providing feedback to the sales and product teams on market trends and customer needs● Meeting or exceeding performance metrics such as call volumes, appointments set, and qualified leads generated● Maintaining a high level of professionalism and customer service in all interactions● Supporting other sales-related tasks and projects as assigned

Quezon City, Philippines

● Providing expert knowledge and support to agents handling the client account● Assisting in resolving complex customer issues and escalations● Offering guidance and coaching to team members on best practices and procedures● Ensuring agents are up-to-date with client products, services, and policies● Monitoring and analyzing performance metrics to identify areas for improvement● Developing and maintaining documentation, including FAQs, process guides, and troubleshooting tips● Providing feedback to improve processes, policies, and overall customer experience● Staying current with industry trends and changes to support the team and customers better● Assisting in quality assurance efforts by reviewing interactions and providing constructive feedback● Supporting the onboarding process for new agents by sharing knowledge and expertise● Helping to maintain a positive and productive work environment● Participating in special projects and initiatives as needed to support the client's account

Philippines

● Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware● Diagnosing and resolving technical hardware and software issues● Responding to queries either via chat, email or over the phone● Following up with customers to ensure issues are resolved● Maintaining logs of customer interactions, transactions, comments, and complaints● Tracking and routing problems and requests and documenting resolutions● Escalating complex issues to higher-level support or specialized teams as necessary● Assisting in maintaining and managing user account information, including rights, security, and systems groups● Collaborating with team members to improve efficiency and provide seamless support● Ensuring compliance with company policies and procedures● Participating in ongoing training and development to stay current with new technologies and support practices● Providing excellent customer service and maintaining a positive customer experience

Philippines

● Handling inbound and outbound calls● Providing technical support● Addressing customer concerns and answering questions● Identifying, diagnosing, and resolving customer issues● Accurately recording customer interactions and issues● Maintaining a deep understanding of IBM products and services● Assisting with product recommendations and processing orders● Handling billing inquiries● Gathering customer feedback● Adhering to company policies and regulatory requirements● Participating in ongoing training and development● Meeting or exceeding performance metrics● Managing multiple customer interactions and tasks simultaneously

Bachelor Of Science - Bs, Computer Science

Certificate In Commercial Cooking Ii, Commercial Cooking