Christophe Rocher

Christophe Rocher Email and Phone Number

Head of the “National Key Accounts” Customer Agency, @ Energy Formation
pays de la loire, france
Christophe Rocher's Location
Greater Paris Metropolitan Region, France
Christophe Rocher's Contact Details

Christophe Rocher work email

Christophe Rocher personal email

Christophe Rocher phone numbers

About Christophe Rocher

Business Management- Management of executives and managers - Setting-up and shake-up of departments, management of changes and project manager- Management of external and internal interfaces- Management of results and plans of action, individual assessments, coachings- Hiring of permanent and temporary employees, management of training plans- Member of management committees. In charge of the relationships with the union representativesControl and Finance- Creation and edition of dashboards, shake-up of the management control system- Budget planning (yearly budget >10 billon € ), generating of productivity gainsQuality system- Drawing up of quality standards and management of quality system, obtaining of ISO 9001 accreditations, internal auditorSales management- Management of customers feedback- Development of accounts and sales

Christophe Rocher's Current Company Details
Energy Formation

Energy Formation

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Head of the “National Key Accounts” Customer Agency,
pays de la loire, france
Website:
energyformation.net
Employees:
19
Christophe Rocher Work Experience Details
  • Energy Formation
    Directeur Clientèle Commercial Et Communication
    Energy Formation Jun 2023 - Present
    Paris Et Périphérie
    Responsable clientèle commercial et communication d’Energy Formation, organisme proposant un large choix de formations à haute valeur ajoutée principalement sur les techniques et métiers de l’énergie.
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  • Grdf
    Délégué Rh Et Transformation - Projet Compteurs Communicants
    Grdf Jan 2022 - Jun 2023
    Ville De Paris, Île-De-France, France
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  • Grdf
    Project Manager
    Grdf Mar 2020 - Dec 2021
    Paris, Île-De-France, France
    Human Resources : in charge of the internal social survey and its overhaul. International Department : promotion of smart metering solutions to foreign companies
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  • _
    Personal Project
    _ Feb 2019 - Feb 2020
    One-year world-trip in total autonomy in Asia and South America
  • Grdf
    Responsable Du Pôle Conduite Du Changement & Communication - Projet Compteurs Communicants
    Grdf Sep 2015 - Jan 2019
    Paris, Île-De-France, France
    Au sein du projet Compteurs Communicants (Compteurs Gazpar), Responsable du Pôle en charge de la conduite du changement, de la communication interne et externe, du développement durable et de la professionnalisation de l'ensemble des salariés et entreprises prestataires impliqués dans le Projet.
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  • Grdf
    Chef De Projets « Direction Relations Clientèle »
    Grdf May 2013 - Sep 2015
    Région De Paris, France
    Attaché auprès des Directeurs de Régions (COMEX) pour la contractualisation et l’évaluation des entités dans le domaine clientèle.Chef de projets relatifs à l’orientation client de GrDF : développement de nouveaux outils SI pour gagner en connaissance client et fluidifier les process, travaux sur le développement de la culture client et service au sein de l'entreprise (référentiels comportementaux, professionnalisation, communication, benchmark...)
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  • Grdf
    Chef De Projet "Université Des Managers"
    Grdf Apr 2011 - Apr 2013
    Paris
    Responsable de la création d'un dispositif de professionnalisation des managers (université interne) au sein de la société GrDF, filiale de GDF SUEZ. - Budget : 3 millions d'Euros - Cible : 2000 managers
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  • Gdf Suez
    Head Of The “National Key Accounts” Customer Agency,
    Gdf Suez Jan 2010 - Apr 2011
    Région De Lyon, France
    Business Unit "Sales B to B" of gas, electricity and energy services. Setting-up and management of the agency in charge of the customer relationship and the administration of sales of the major clients all over France. (Turnover: 1.5 billion €. Number of contracts : 45000)
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  • Gdf Suez
    Head Of The “Regional Key Accounts” Customer Agency
    Gdf Suez Jan 2004 - Dec 2009
    Région De Lyon, France
    Business Unit "Sales B to B" of gas, electricity and energy services,. Management of a department composed of 35 customer advisors, foremen and experts, in charge of the customer relationship and the administration of sales of the key accounts located in South East France. Shake-up of the whole department in view of the free competition on the energy market. (Turnover: 0.7 billion €. Number of contracts : 30000)
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  • Gaz De France
    Assistant Of The Customer Department Manager
    Gaz De France Jan 2002 - Dec 2004
    Région De Chambéry, France
    Gas and Electricity Company. Co-management of a department composed of 200 employees in charge of distributing and selling energy to the customers in Savoie Region. Deputize for the head manager during year 2004 .
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  • Edf
    Customer Agency Manager
    Edf May 1999 - Dec 2001
    Région De Tours, France
    Setting-up and managing of the agency in charge of the relationship with local personal customers.
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  • Edf
    Operational Management Controller
    Edf Apr 1998 - Apr 1999
    Région De Tours, France
    Shake up of the information system and of the reporting process.
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  • Tdf
    Operational Management Controller
    Tdf Oct 1997 - Mar 1998
    Région De Paris, France
    Drawing up of business plans and cost surveys. Monthly reporting to the general management
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Christophe Rocher Skills

Change Management Management Gestion De Projet Project Planning Project Management Crm Energy Training Human Resources Ressources Humaines Formation Operations Management Gas Service Client Gaz Energy Markets Sales Management Budgets Finance Satisfaction Du Client Relations Clients Management Des Processus Planification De Projets

Christophe Rocher Education Details

Frequently Asked Questions about Christophe Rocher

What company does Christophe Rocher work for?

Christophe Rocher works for Energy Formation

What is Christophe Rocher's role at the current company?

Christophe Rocher's current role is Head of the “National Key Accounts” Customer Agency,.

What is Christophe Rocher's email address?

Christophe Rocher's email address is ch****@****grdf.fr

What is Christophe Rocher's direct phone number?

Christophe Rocher's direct phone number is +339693*****

What schools did Christophe Rocher attend?

Christophe Rocher attended Edhec Business School, Prépa Hec.

What skills is Christophe Rocher known for?

Christophe Rocher has skills like Change Management, Management, Gestion De Projet, Project Planning, Project Management, Crm, Energy, Training, Human Resources, Ressources Humaines, Formation, Operations Management.

Who are Christophe Rocher's colleagues?

Christophe Rocher's colleagues are Alexandra Bernard, Maxime M., Pauline Millet, Olivier Bardou, Savarit Michel, Alizee Gautier, Claire Mary.

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