Responsible to manage all aspect of day-to-day operations, skillfully manage wide-range of office and sales support tasks. Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing. Respond to customer inquiries in person and over the phone; liaise with cross-functional teams in support of customer needs. Obtains requirements by verifying, preparing, and forwarding purchase orders; verifies receipt of items; authorizes payment. Verifies purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives. Forwards available inventory items by verifying stock; scheduling delivery. Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department. Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders. Verifies receipt of items by comparing items received to items ordered; resolves shipments in error with suppliers. Authorizes payment for purchases by forwarding receiving documentation. Keeps information accessible by sorting and filing documents. Provides purchasing planning and control information by collecting, analyzing, and summarizing data and trends.

Responsible for the day-to-day operations of the Human Resource office. Coordinate and overall supervise hiring process for Miami personnel. Process all “New Hire”, “Personnel Change” and “Termination” documents for Miami Hub. Complete all Background and Drug Test for all New Hires. Assist Management and employees regarding company policy and procedures and any other personnel related issues. Maintain all personnel records/files, assuring appropriate policy and security requirements are enforced. Act as a resource to Management in providing informational assistance or recommendations relative to the functional areas. Monitor and maintain Absence Report for all staff members, individually. Maintenance of the Time and Attendance soft program on a weekly basis and be prepare for next payroll cycle. Responsible for employee’s time card, and overtime submission to payroll department on a semi-monthly basis. Ensure accurate data transfer to payroll administration.

Providing day to day administrative support to local management (Executive Vice President, Head of Hub, and VP’s). Interacting and act as a contact between the Management and direct reports. Ensure expert level of support in preparing and coordinating effective preparation of Power Point Presentations and Customers Contracts. Maintain a strict control of all business presentations and contracts issued. Coordinate travel arrangements, in and off-site meetings (events, etc), managing calendars, preparing expense reports and financial data; customer relations. Assist with special projects, as needed. Monitor the execution of Human Resources Policy within Oceanfreight and Airfreight Division Region NORAM in coordination with Corp. HR Office in Basel, Switzerland and to serve as a resource and partner to both, regional management and employees. Office Administration Support:Order and maintain stock of office supplies, including the Central Forms Orders’ stock (CFO). Assure proper functioning of all office equipment, make recommendations according to functionality of each area. Coordination of office layout and furniture, as needed. Coordination of telecommunication equipment (switchboard, direct lines & extensions, mobile equipment, etc.). Maintain general filing system in the hub, accessible for all departments. Organization of company events.Others:Company Intranet administrator for Oceanfreight and Airfreight NORAM Region.