Rocio Lundie, Msis Email & Phone Number

Austin, Texas, United States

Execute end to end project management for healthcare focused clients Manage all aspects of healthcare research project requests for top enterprise financial and hedge fund investment firms accountsLeverage data visualization tools (Looker & Tableau) to identify and track platform usage trends, revenue, and commercial growth opportunities.Employ use of data tools to track team and individual key performance indicators as well as to pinpoint gaps service, revenue, and project related activities.Analyze, deliver, and present monthly and quarterly client account usage data reports to internal stakeholders.Train, mentor, and guide new team members as well as established associates through complex research projects and client communication throughout full project life cycle.

Austin, Texas Area

Execute end to end project management for healthcare focused clients including but not limited to project scoping, project set-up, client and expert engagement, recruiting of new experts, vetting and highlighting experts, project follow up and compliance.Consult with senior strategy and product innovation executives to develop individualized solutions to their complex information challenges. Engage with clients on a broad range of custom solutions including phone consultations, surveys and in-depth projects, events and teleconferences to creatively support the client and their business needs.Build and maintain business relationship with senior level clients by providing speedy, compliant, and innovative thought strategies for complex research requestsPartner with product teams to source qualitative and quantitative insights that empower decision making at the highest levels of some of the world's largest Fortune -100 companies.

Austin, Texas Area

Translated business requirements into functional requirements for development and QA teams Functioned as a liaison between over 10 clients and development teams to analyze new product features Analyzed production issues, documented use cases, and reported back to development team resulting in over 50% of resolved tickets. Organized, coordinated, and optimized all resources and stakeholders to ensure completion of projects Performed demonstrations, installed, and implemented inventory systems based upon client needs Managed, tracked, and reported project status, delays and potential issues or risks Prepared reports for upper management regarding status of projects and communicated changes to project team members to ensure proper executions and escalations Developed test procedures, test plans, and test cases for 30% of company clients

Master'S Degree, Management Information Systems, General, Summa Cum Laude

Bachelor Of Science - Bs, Health Information/Medical Records Administration/Administrator, Magna Cum Laude