Hello! My name is Rocío, I am a Technician in tourism and a bilingual ESP-ENG tour guide in Buenos Aires and also at Los Glaciares National Park (Santa Cruz) where I am working in the 2023/2024 season. I consider myself a dynamic and responsible person, in any task assigned to me, with the ability to work as a team and learn quickly about the topic that is necessary. In my experience as a tourism professional, I stand out for my good handling of unforeseen situations, being able to identify the problem and find effective solutions; My ability to remain calm under pressure has allowed me to resolve problems efficiently, ensuring a smooth and satisfactory experience for clients. Patience and tolerance are important values for me, I understand that each person has their own pace and their own questions, and I am willing to answer them with kindness and clarity.Finally, I think it is important to have an environment where everyone feels welcome and comfortable to enjoy their trip to the fullest. For me, being a tour guide goes beyond simply showing places; It is about creating memories and enriching experiences for each person who is discovering a new destination.