*Supervise and lead a team of Caregiver Forms Specialists, providing guidance, mentorship, and performance feedback.*Foster a positive and collaborative team environment that encourages growth, innovation, and a strong commitment to excellence.*Allocate tasks and responsibilities, ensuring even distribution of workload among team members.Conduct regular team meetings to discuss goals, challenges, and process improvements.*Oversee the review and audit of completed caregiver forms to verify accuracy and adherence to guidelines.*Implement quality control measures to maintain a high standard of documentation quality and minimize errors.*Stay up-to-date with industry regulations and best practices to ensure the team's compliance and adherence*Review health assessment forms, ensuring all necessary information was provided and documentation was complete.*Collaborate with other teams such as HR, Compliance, and Operations to ensure seamless integration of caregiver documentation processes.*Prepare and deliver regular progress reports to upper management, highlighting key performance indicators and areas for improvement.*Develop and implement streamlined documentation workflows to enhance efficiency and reduce processing time.*Maintained meticulous records of caregiver documentation, facilitating easy retrieval for compliance audits.*Create coaching and guidance for professional development. *Offer ongoing training opportunities for skill development and to address any changes in regulations or processes*Provide comprehensive training to new team members, ensuring their understanding of caregiver documentation procedures and company policies.*Facilitate communication between partnering providers and FreedomCare. *Assist in other growth projects as time permits.

*Updated training content to reflect growth and organizational changes. *Assisted with creating courses to facilitate virtual learning. *Created an updated structure for training with focus on Intake department. *Completed Effective Presentation training. *Lead training content creation meeting with collegues.

*Created training content for the intake department *Created support guides as well as knowledge checks for training purposes*Single handedly led small training classes, with up to 7 trainees.

*Inbound/Outbound calls to clients interested in CDPAP services*Collect demographics and information required to assist the client with obtaining CDPAP services *Follow up with Insurance plans and Providers. *Assisted clients with scheduling assessments for home care services. *Assisted potential caregivers with scheduling appointments for Pre-employment physical.

*TRiO Program *Assisted First-generation and low-income students achieve their educational goals. *Assisted in scheduling students for counseling appointments. *Data Entry *Assisted with proposal for grant. *Created and presented workshops for students. *Organized field trips. *Checked-in students. *Maintained a healthy learning environment.*Scheduled tutoring sessions. *Calling students to assist with enrolling in classes.

*Assisted in maintaining a positive learning environment. *Worked alongside Math department faculty to create workshops. *Led workshops with up to 30 students during Midterms and Finals. *Checked in students to the STEM tutoring lab*Focused on Math Tutoring with an emphasis on Statistics.

*Assisted with organizing tutoring schedule. *Organized workshops. Reviewed student requests for resources. *Ensured tutoring lab was a safe learning environment.

Assist in maintaining a positive learning environment for emotionally disturbed and autistic children. Focus on Elementary aged children. Obtained class B license with passenger endorsement, cover bus driver.

Front/back office Medical Assistant. Fast paced occupational medical clinic.