Rocio Rettes Email & Phone Number

10 Portman

* Responsible for coordinating internal and external maintenance contractors for four office buildings (owned by Broadgate Estates).* Managing planned and reactive maintenance via the use of Concept and Vicinitee software.* Requesting and comparing quotes from suppliers using Simpro to ensure best value for the client. Raising Purchase / Work Orders.*.

London, United Kingdom

Part of facilities administration team helping to solve facilities issues in the office of a leading international law firm.Assisting in running the operations administration office – raising purchase orders, reconciling invoices and filing documents.Administration of contractor access and work permits and organisation of weekend office moves.Providing.

London

Mitie Client Services (providing services to RBS), London, UK -Providing front of house and facilities services to RBS staff and other clients.-Responsibilities include reporting and logging all building maintenance/housekeeping issues, maintaining notice boards and building signage across the site, managing furniture and AV set-ups for meetings and.

Victoria Dock, London

-Part-time role assisting with all administrative tasks for an organisation which provides urban music and art for events and encourages the involvement of vulnerable youths in the arts.-Responsibilities include managing and updating the company's contacts database and carrying out photocopying and filing tasks, plus answering phone calls and taking.

Lewisham, London

-Customer service role involving serving customers face to face in a busy Boots Opticians and dealing with enquiries and appointment bookings over the phone.-Answering customer queries over the phone including handling complaints. -Responsible for performing cash management analysis and cash flow reporting.-Trained in dispensing and fitting prescription.

London, United Kingdom

Mitie Cleaning & Environmental Services (providing services to Accenture), London, UK - Responsible for the supervision of the day time cleaning team, monitoring and ordering of supplies and for the completion of staff timesheets.- Used bespoke computer system to log tasks to be completed and to report on progress.- Liaised directly with the client via.

Buenos Aires

- Role in customer services / credit control for company providing travel services to travel agents, corporate and retail customers.- Responsible for analysing and reporting on customers’ credit accounts, setting up customers’ accounts and performing cash management analysis, such as bank account reconciliations and cash flow reporting.- Answered customer.

Buenos Aires

Standard Bank (Boston Bank), Buenos Aires, Argentina- In charge of the control and payment of customers’ suppliers and maintenance of the supplier database.- Client facing role working on the front desk of the bank.- Answered customer queries over the phone.- Assisted with IT system related queries.Card Services Administration Standard Bank (Boston Bank).

Customs Brokerage Technician, Customs Brokerage Technician, First Two Years Completed.

Chartered Accountant, Chartered Accountant