Rocio Rueda Email & Phone Number

Create and renew community center memberships, take payments, issue receipts and complete data entry into city-wide membership database.Complete data entry using Microsoft Office Suite and filing duties for community center’s memberships, camps and vendors.Help with center programming for children, e.g. beginning Spanish for elementary students.Perform clerical and administrative support tasks for the front desk.Answer phones, take messages and route calls as necessary.

Maintain clean and comfortable "home" environment.Clean assigned units using approved cleaning procedures to include making beds, dusting, vacuuming, cleaning windows and patios.Sanitize bathrooms and kitchens in assigned units.Train new employees on deep cleaning procedures.

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct with adequate change, periodically drop contents of cash drawer during shifts, reconcile till and submit money with supporting documentation at the end of shifts to supervisor or owner.Receive payment by cash and debit/credit cards and process tax exemptions and discounts for businesses and employees.Maintain an awareness of exotic produce in stock each day and identify prices.Tabulate bills using cash registers and optical price scanners.Ensure that each customer received outstanding service by providing a friendly environment.Issue receipts, refunds and change due to customers.Answer telephone calls regarding store hours, services provided and products carried.Maintain clean and orderly checkout areas.

Hampton, Virginia

Perform supervisory duties within department, including opening and closing a secure building for staff on evening and weekend shifts.Managing schedules for the Reference Department's 10 part time staff members, ensuring that the Reference Desk is fully staffed at all times and that the department stays within allocated budgets.Order new books and other materials for the department and maintain periodical collection.Develop and teach introductory computer classes for the public and staff.Answer inquiries submitted via the Hampton Public Library website’s Contact Us feature and maintain the library’s social bookmarking account.Decorate department for seasonal events.Organized and ran passive Adult Summer Reading Programs 2014-2016, securing donations from businesses in the community to provide reading incentives for participants.Create and implement new adult programming as time allows (Short Story Club, Adult Coloring Program, others in planning stages).Provide small groups with tours of Reference/Adult Services as requested.Assist patrons with research and locate necessary items, pull requested library materials and generate request and weeding lists.Assist patrons on public computers with limited software, hardware and internet assistance.Train and supervise library staff, volunteers and community service workers.Answer phones and route calls as necessary.

Hampton, Virginia

Maintain federal tax forms and assist in maintenance of periodical collection.Create monthly and special event displays for Reference Department.Process new library materials and assist in weeding of library materials.Assist patrons with research, locate necessary items, pull requested library materials and generate request lists.Assist patrons on public computers with limited software, hardware and internet assistance.Train and supervise library volunteers and community service workers.Answer phones and route calls as necessary.

Hampton, Virginia

Assist patrons with research, locate necessary books and pull requested library items.Assist patrons on public computers with limited software, hardware and internet assistance.Create monthly and special event displays for Reference Department.Process new library materials and maintain the Reference Department's bulletin board.Assist in maintenance of federal tax forms and weeding of library materials.Train library volunteers and community service workers.Answer phones and route calls as necessary.

Las Cruces, New Mexico Area

Work with media to provide them with print and audio news releases in their preferred formats.Perform updates on news release and media databases.Provide miscellaneous support for office staff as needed.

Las Cruces, New Mexico Area

Write print news releases and produce audio news releases for New Mexico media.Work with media to provide them with print and audio news releases in their preferred formats.Perform updates on news release and media databases.

Las Cruces, New Mexico Area

Work with media to provide them with print news releases in their preferred formats.Make copies, send faxes and file office paperwork.Answer phones and take messages as office receptionist.

Silver City, New Mexico

Resolve customer issues involving access to MSN services.Provide technical support to customers and co-workers.Answer technical questions for customers.

Silver City, New Mexico

Take customer orders and operate store register.Maintain food preparation for daily operations.Perform general labor and cleaning duties.

Silver City, New Mexico

Make copies, send faxes and file office paperwork.Answer phones and took messages as office receptionist.Provide miscellaneous support for office staff as needed.

Silver City, New Mexico

Make copies, send faxes and file office paperwork.Answer phones and took messages as office receptionist.Provide miscellaneous support for office staff as needed.

Silver City, New Mexico

Organize activities for children in day camp program.Prepare and serve daily snacks.Clean recreation center equipment.

Master'S Degree, Library Science

Activities and Societies: Mid Atlantic Library Alliance (MALiA) scholarship recipient

Bachelor Of Arts (B.A.), Journalism And Mass Communications

Minor in Psychology Crimson Scholar, Dean's List

High School

Activities and Societies: National Honor Society, Tennis Team