Rocio Reyes Carreon Email and Phone Number

- Administrative support for charitable contribution programs.- Document and file management. - Event planning and management.- Implementation of corporate initiatives at local sites.- Coordinate with vendors for printing, photography, catering, facility rental, giveaways, etc.- Management of visits by executives and other stakeholders.- Travel support and other duties as required.

• Responsible for logging all receivables invoices and keeping an accurate aging report.• Improved customer satisfaction by 20% by proactively following up inquiries and adequately setting up payment and invoicing plans. • Responsible for organizing and maintaining all accounts receivables active files.• Identify discrepancies, make system corrections, provide documentation to clients, and collect unpaid balances.• Reconcile paid invoices to ensure accuracy by verifying bank statements and QuickBooks reports.• In charge of opening, scanning, sorting, and distributing incoming correspondence, including faxes and email.• Perform general office duties, such as ordering supplies and maintaining records.• Develop new filing and organizational practices.

- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software, as well as QuickBooks.- Answer phone calls and direct calls to appropriate parties or take messages.- Conduct research, compile data and prepare papers for consideration.- Perform general office duties, such as ordering supplies, maintaining records and performing basic bookkeeping work.- Open, sort, and distribute incoming correspondence, including faxes and email.- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.- Manage and maintain executives' schedules.- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

• Administered safety regulations, addressing facility issues and overseeing day-to-day operations of the office.• Coordinated financial strategic planning, analysis, and reporting activities for the department.• Direct disciplinary procedures.• Facilitated the purchasing of all supplies and equipment for office & facility, including maintenance of office equipment by communicating with outside vendors.• In control of all employee documents, and responsible for preparing and obtaining new employee paperwork• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.• Maintain the work structure by updating staff information annually or semi-annually.• Maintained records and files (paper and electronic) in accordance with the university policies and procedures• Managed and organized and handled confidential correspondences as well as maintained meticulous account of all bills received/paid.• Organized and coordinated the preparation of correspondence, data, and drafting materials for presentations and reports.• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.• Performed accounts payable/receivables, bank reconciliations, cash flow management, financial statement analysis, and fixed asset monitoring.• Performed and reported regular financial analysis• Prepared annual budgets and monthly forecasts• Request the registration of new suppliers for the University.• Responsible for overall administration of payroll and accounts, estimations, schedules, and workflow.• Successfully improved office efficiency and reduced expenses.• Tracked & reported budget performance, variance, recommendation & action plans were tracked to closure• Tracked and managed office supplies inventory, operational budget, and employee timesheets.

• Composed documents and organized office to increase efficiency• Interacted professionally and communicated effectively with all staff• Maintaining confidentiality of documents• Prepared invoices, reports, memos, letters, financial statements and other documents.• Calculated budgets and created excel spreadsheets to organize and record expenses• Revise the correct use of travel expenses• Make reconciliations of fixed assets• Generate journal policies• Digitalization of policies