Rocio Diaz Email & Phone Number

• Create user-friendly, production-ready, and error free custom forms for clients• Identify client problems and generate innovative solutions• Design guidelines which can be followed by others while creating forms

NASA Project for Smithsonian Museum Exhibit in DC• Performed user research & accessibility audit for NASA exhibit to be installed at Smithsonian.• Creating service design blueprint to determine areas of opportunity for the exhibit.• Building storyboards of products and services to be used by sponsors from NASA.Verbal – Language Fluency Mobile App• Performed user research to identify pain points and competitive gaps to build a product vision.• Led heuristic inspection, accessibility audit, and usability testing to improve the app.• Prototyped a mobile solution using Adobe XD to help people achieve language fluency.

Richardson, Texas, United States

• Created design assets shown to 3,000+ people to engage and inform about college programs.• Wrote and audit important grant files ensuring to secure critical funding from state of Texas.• Planned & launched professional skills program to increase student ability to get jobs.

Dallas/Fort Worth Area

• Oversaw earning of $9 million college scholarships for low-income and inner-city students.• Tracked 1,000+ seniors in low income and underrepresented communities.• Increased college application completion from 31% to over 50% the highest growth in years.• Designed, developed, and led a 2-week training program for a cohort of 10 college advisors.• Use the Google Suite to create resources for ASP advisors to streamline internal processes.• Successfully implemented financial aid interactive navigation tool for ASP advisor reference.

Dallas, Tx

• Assisted prospective students from traditionally underrepresented populations with college preparation and enrollment.• Conducted outreach for prospective students who have been admitted to the university• Lead campus visits and tours to promote UT Dallas at designated schools• Participated in admissions, financial aid, and community events held for middle and high school students

The University Of Texas At Dallas

• Mentored UT Dallas students by assisting them with academic success, personal and social issues • Promoted and represented the Multicultural Center to the entire campus by handing out flyers and contacting student organizations• Created, coordinated, and evaluated cultural events for the UT Dallas campus• Investigated history and culture of large ethnicities in order to create cultural programs & events

Virtual

• Implemented professional skill sets in business development, marketing, and communication to encourage students to participate in the Knowledge Drive • Utilized social media to drive visibility about what Course Hero is doing for education • Built an academic resource that will serve students for years to come by gathering documents for students to use • Provided critical feedback and insight to help improve and expand Course Hero’s strong academic resource • Engaged in weekly workshops with a Course Hero manager, with an emphasis on structured goals and professional development

Richardson

• Contacted alumni to update records and raise funds for the university.• Implemented communication skills to persuade alumni to donate to the university.• Raised over $1,000 for the university.

Mesquite, Tx

• Provided students in Algebra I and English II with additional instruction to pass the STAAR test.• Enhanced students’ testing and writing skills through activities and assignments.• Advised high school students about higher education and career goals.

Master'S Degree, Interaction Design

Bachelor Of Science - Bs, Business Administration And Management, General, Magna Cum Laude

Bachelor Of Science (Bs), Business Administration And Management, General

Activities and Societies: The Hallyu Wave at the University of Texas at Dallas As a student at UTD, I have served as leader and a mentor.

High School

Activities and Societies: Calculus Club, National Spanish Honor Society, Business Professionals of America (BPA) At Mesquite High School.