Rock Sfeir

Rock Sfeir Email and Phone Number

Head of Ops and CX @ Maneva
Toronto, ON, CA
Rock Sfeir's Location
Toronto, Ontario, Canada, Canada
About Rock Sfeir

Rock Sfeir is a Head of Ops and CX at Maneva. They is proficient in English and Arabic. Colleagues describe them as "I worked very closely with Rock as he was the senior Ops Manager for North America Hailo and it was an absolute privilege. He took a lot of time and effort to make sure I excelled in my responsibilities as the Ops Manager in Montreal. I learned a great deal from his excellent analytical skills and he should praised for his role in making service levels in Toronto the the best in North America. Rock is a class act that any company would be lucky to have on their team!"

Rock Sfeir's Current Company Details
Maneva

Maneva

View
Head of Ops and CX
Toronto, ON, CA
Website:
maneva.ai
Employees:
33
Rock Sfeir Work Experience Details
  • Maneva
    Head Of Ops And Cx
    Maneva
    Toronto, On, Ca
  • Paper Edu
    Chief Of Staff
    Paper Edu May 2021 - Oct 2024
    Toronto, Ontario, Canada
    As a key member of the Senior Leadership team, I crafted and communicated our strategic vision and ways of working, established the bar for operational excellence, and nurtured a high functioning leadership team.Between June 2023 and March 2024, I served as Head of Customer Experience, which included Account Management, Customer Success, Customer Support, and Customer Onboarding.
  • Ritual.Co
    Director
    Ritual.Co Dec 2020 - May 2021
    Toronto, Ontario, Canada
  • Ritual.Co
    Senior Manager
    Ritual.Co Jul 2019 - Dec 2020
    Toronto, Canada Area
  • Ritual.Co
    Special Projects
    Ritual.Co Jan 2018 - Jul 2019
    Toronto, Canada Area
  • Ritual.Co
    Operations Manager
    Ritual.Co Feb 2015 - Jan 2018
    Toronto, Canada Area
    As the first operations hire, and 10th hire to the company, I played a crucial role in establishing our operations infrastructure from scratch. I launched our first three cities - Toronto, Chicago, and NYC, overseeing all aspects of onboarding, customer support, and proactive operations management.
  • Hailo
    Regional Operations Manager
    Hailo Jan 2014 - Nov 2014
    Toronto, Canada Area
  • Hailo
    Business Operations Analyst
    Hailo Aug 2012 - Jan 2014
    Toronto, Canada Area
  • Sapient
    Associate Consultant
    Sapient Dec 2010 - Jan 2012
    Toronto

Rock Sfeir Education Details

Frequently Asked Questions about Rock Sfeir

What company does Rock Sfeir work for?

Rock Sfeir works for Maneva

What is Rock Sfeir's role at the current company?

Rock Sfeir's current role is Head of Ops and CX.

What schools did Rock Sfeir attend?

Rock Sfeir attended Smith School Of Business At Queen's University, Corvinus University Of Budapest.

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