Rock Sfeir is a Head of Ops and CX at Maneva. They is proficient in English and Arabic. Colleagues describe them as "I worked very closely with Rock as he was the senior Ops Manager for North America Hailo and it was an absolute privilege. He took a lot of time and effort to make sure I excelled in my responsibilities as the Ops Manager in Montreal. I learned a great deal from his excellent analytical skills and he should praised for his role in making service levels in Toronto the the best in North America. Rock is a class act that any company would be lucky to have on their team!"
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Head Of Ops And CxManevaToronto, On, Ca -
Chief Of StaffPaper Edu May 2021 - Oct 2024Toronto, Ontario, CanadaAs a key member of the Senior Leadership team, I crafted and communicated our strategic vision and ways of working, established the bar for operational excellence, and nurtured a high functioning leadership team.Between June 2023 and March 2024, I served as Head of Customer Experience, which included Account Management, Customer Success, Customer Support, and Customer Onboarding. -
DirectorRitual.Co Dec 2020 - May 2021Toronto, Ontario, Canada -
Senior ManagerRitual.Co Jul 2019 - Dec 2020Toronto, Canada Area -
Special ProjectsRitual.Co Jan 2018 - Jul 2019Toronto, Canada Area -
Operations ManagerRitual.Co Feb 2015 - Jan 2018Toronto, Canada AreaAs the first operations hire, and 10th hire to the company, I played a crucial role in establishing our operations infrastructure from scratch. I launched our first three cities - Toronto, Chicago, and NYC, overseeing all aspects of onboarding, customer support, and proactive operations management. -
Regional Operations ManagerHailo Jan 2014 - Nov 2014Toronto, Canada Area -
Business Operations AnalystHailo Aug 2012 - Jan 2014Toronto, Canada Area -
Associate ConsultantSapient Dec 2010 - Jan 2012Toronto
Rock Sfeir Education Details
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Business Management
Frequently Asked Questions about Rock Sfeir
What company does Rock Sfeir work for?
Rock Sfeir works for Maneva
What is Rock Sfeir's role at the current company?
Rock Sfeir's current role is Head of Ops and CX.
What schools did Rock Sfeir attend?
Rock Sfeir attended Smith School Of Business At Queen's University, Corvinus University Of Budapest.
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Rock Sfeir
Founder & Ceo Of Fivechain | Driving Digital Success | Transformative Digital MarketingHaverhill, Ma -
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