Rocky Ramirez

Rocky Ramirez Email and Phone Number

Accomplished Sales & Customer Support Specialist ✦ Business Performance Advisor ✦ New Business Development ✦ Performance Optimization ✦ Relationship Management ✦ Operations Excellence ✦ Drives Growth & Success @ CR&R Incorporated
stanton, california, united states
Rocky Ramirez's Location
Rancho Santa Margarita, California, United States, United States
About Rocky Ramirez

✯ All businesses need top talent to help them grow and thrive. That’s where I come into play. I am a resourceful and performance-driven leader with more than 10 years of experience in sales, IT, and customer service. With a proven record of accomplishment in driving sales and enhancing business outcomes, I offer a unique blend of strategic insight, client-focused solutions, and exceptional relationship-building skills.✯ By leveraging my extensive background in sales, customer service, and business development, I thrive on identifying opportunities for improvement and implementing innovative solutions that deliver tangible results. I excel in devising and executing business development strategies, motivating employees, creating managerial teams, supervising day-to-day operations, and making financial decisions to meet desired outcomes.✯ I am skilled in strategically streamlining daily activities and maximizing staff performance while leading human resources, performance management, budget administration, and staff mentoring and leadership activities. Combine entrepreneurial drive with exceptional business-management skills to drive gains in revenue, market share, and profit performance. A strategic business savvy delivering financial plans to propel corporate growth and strengthen compliance.✯ With a keen eye for market trends and industry dynamics, I am adept at guiding organizations through periods of change and uncertainty, helping them navigate challenges and capitalize on emerging opportunities. Proficient in realizing consistent improvements in organizational profitability, efficiency, and performance through effective problem-solving, communication, and interpersonal abilities. I believe in building authentic relationships based on trust, transparency, and mutual respect as well as strive to serve as a trusted advisor and strategic partner to my clients.My broad skills include:→ Business Development & Growth→ Sales & Marketing Operations→ Revenue Generation & Growth→ Superior Customer Service→ Human Resources Management→ Budget Preparation & AllocationLet's connect and explore how I can support your organization's success as your trusted Outside Sales Consultant and Business Performance Advisor, contact me today via private message, or email at rockyramireztech@gmail.com.

Rocky Ramirez's Current Company Details
CR&R Incorporated

Cr&R Incorporated

View
Accomplished Sales & Customer Support Specialist ✦ Business Performance Advisor ✦ New Business Development ✦ Performance Optimization ✦ Relationship Management ✦ Operations Excellence ✦ Drives Growth & Success
stanton, california, united states
Employees:
86
Rocky Ramirez Work Experience Details
  • Cr&R Incorporated
    Territory Account Manager
    Cr&R Incorporated Jun 2024 - Present
    Newport Beach, California, United States
  • Velasea
    Customer Success Manager/Product Manager
    Velasea Nov 2021 - Jan 2024
    Irvine, California, United States
    • Managed and resolved complex support tickets to ensure efficient user support across multiple offices.• Developed and implemented comprehensive policies and procedures for zoho desk support.* Worked with sales, inventory, and technical management of Evolv Weapons Detection system.* Extensive use of NetSuite, Zendesk, and other CRM software.
  • Haven Health
    Information Technology Support Specialist
    Haven Health Jan 2018 - Jul 2021
    Signal Hill, California, United States
    • DiligentlyreviewedandresolvedITsupporttickets,enhancing system reliability and user experience across multiple office locations.• ActivelycontributedtoamajorfirewallupgradetoPaloAlto Networks, bolstering network security and performance.• Expertly set up and troubleshot iPad & iPhone devices for numerous users, ensuring seamless mobile connectivity and usage.
  • Gentherm
    It End User Support Specialist
    Gentherm Jan 2016 - Aug 2018
    Azusa, California, United States
    • EfficientlymanagedandresolvedITsupportticketsinAzusaandIrvine,CA offices, ensuring optimal user support and system functionality.• Managed software updates, driver installations, security policies, and computer imaging, utilizing Barramundi, Microsoft Software Center, and VMWare. • UpgradedmultiplecomputersystemsfromWindows7/Outlook 2010 to Windows 10/Office 365, ensuring modern and efficient user experiences.
  • Good Water Warehouse Inc.
    Account Manager
    Good Water Warehouse Inc. Jun 2005 - Aug 2016
    Fullerton
    *Technical Account manager for high end clients over $15k-30k per order.*Covered all US sales territories *Recommended changes in products, up selling service, and policy by evaluating results and competitive developments.*40% in UV water filtration sales, 20% of customers were in the F&B space. Such as XO energy drink, waterfiltersonline.com, and Culligan dealerships. Worked with Pentair, Trojan, and other UV system manufacturers. *Builds sustainable relationships of trust through open and interactive communication.*Develop new business with existing clients, cold called to search for new business, and interacted with new clients at trade shows.*Sales quota was $8k per month, my average was $10k-$15k.
  • Massage Envy
    Recruiting Manager/ Massage Therapist
    Massage Envy Oct 2007 - Dec 2009
    Placentia, California, United States
    Worked with clients regarding desired results, and helped achieve through massage therapy.Assisted in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys. Recruited therapist/staff for 3x new clinics, managed massage therapist, and front office.
  • Sam Ash Music
    Sales Manager
    Sam Ash Music Oct 2003 - 2005
    Cerritos, California, United States
    • Provide expert advice and product knowledge to customers, answering questions and addressing concerns to ensure an informed purchase decision.• Drum department sales manager: collaborate with team members to achieve sales targets and exceed customer satisfaction goals.• Top salesman in the district. Awarded for selling 17 drum sets in one single business day.
  • Mars Music Group
    Sales Representative
    Mars Music Group Oct 2001 - Dec 2003
    Cerritos, California, United States
    • Performed comprehensive customer service associate duties, including initiating, and following up on sales, resolving problems, and responding to queries.• Provide Expert Advice And Product Knowledge To Customers, answering questions and addressing concerns to ensure an informed purchase decision.• Stayuptodateonindustrytrends,productfeatures,and promotions to provide customers with the most relevant and current information.
  • Sears
    Commission Sales Associate
    Sears Jan 2000 - Jun 2001
    Brea, California, United States
    • Greet and engage customers in a courteous and helpful manner, providing assistance and recommendations based on their sporting goods needs and preferences.• Demonstrate product knowledge and expertise in various sporting categories, including but not limited to, hunting, fishing, camping, hiking, and team sports.

Rocky Ramirez Education Details

Frequently Asked Questions about Rocky Ramirez

What company does Rocky Ramirez work for?

Rocky Ramirez works for Cr&r Incorporated

What is Rocky Ramirez's role at the current company?

Rocky Ramirez's current role is Accomplished Sales & Customer Support Specialist ✦ Business Performance Advisor ✦ New Business Development ✦ Performance Optimization ✦ Relationship Management ✦ Operations Excellence ✦ Drives Growth & Success.

What schools did Rocky Ramirez attend?

Rocky Ramirez attended Santa Fe High School, Udemy Alumni, Abc Adult School, North Orange County Community College, Golden West College, Abc Adult School, Fullerton College, Cerritos College.

Who are Rocky Ramirez's colleagues?

Rocky Ramirez's colleagues are Victor Lopez, Mike Carey, Rodrigo Reyes, Jeanette Cogswell, Jose Mejia, Michael Martinez, Justin Reeves.

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