Rodolfo De Castro Email & Phone Number

Berlin, Germany

Berlin, Germany

Localization: analysis, edition, revision and translation of documents, FAQs, Terms and Conditions, in-app communication and marketing/advertisement material, from English to Italian.

Berlin, Germany

- Management of back-office processes in banking: card chargebacks, account closures and garnishments, refunds, SEPA transfers, payments requests, card issuance and deliveries;- Support and structured-reporting to the AML and Antifraud teams on data changes, documents' assessments, account takeovers, BIN attacks, phishing;- Performing Customer Due.

Berlin, Germany

- Answering customers’ requests via chat and email, helping and guiding them through the app and providing them with a better user experience when exploring its functionalities and innovations, as well as new-launched campaigns and their logics;- Interacting with customers in a fast-paced environment for the acknowledgement of product malfunctions.

Bologna, Emilia-Romagna, Italy

- Sorting and division of passengers based on route;- Management and organization of areas of intense flow;- Assistance to passengers at the automated gates (ABC gates) in the border and passport control areas;- Intermediation between passengers, handlers and border police in order to guarantee the fluidity and optimization of airport and airline services.

Bologna, Emilia Romagna, Italia

- Control and management of cash receipts and the respective payments into the company's bank account;- Billing;- Control and management of electronic payments (cards and self-service);- Control of the cash fund and receipts;- Daily search on competitors' prices;- Planning and sending of purchase orders;- Compilation of fuel purchase forms;- Management of.

Cotia, São Paulo, Brazil

- Market analysis (consumers and competitors) on site through travel throughout the national territory;- Research and analysis of market and product statistics in national and international systems;- Development of products at the technical level, receipt of samples and subsequentlaboratory/mechanical tests based on national and international quality.

São Paulo, Brazil

- Complete control of all the procedures relating to imports, from the sending of the purchase order tothe actual arrival of the goods in the company;- Development of projects to improve logistics in relation to international and national transport andcost reduction;- Control of all procedural and financial closures with cargo agents/couriers and customs.

Sao Paulo, Brasile

- Collection of information for the registration of customers;- Verification with credit and reference associations to exchange credit information on customers(credit score);- Evaluation of credit data and financial statements of customers in order to determine the degree ofcredit / insolvency risk;- Analysis of customer records and use of data to.

São Paulo, Brazil

Foreign Trade, International Business

English Language - C1

English Language - B2

Fraud Prevention - Behavioural And Document Analysis

German Language - A1

Anti-Money Laundering And Fraud Prevention

Cybersecurity

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