Vice President Operations And Delivery
CurrentSignificantly improved the performance of multiple teams, created an environment of trust, identified opportunities to reduce defects and reduce cost.• Recognized as a leader who is bold in decision making and who can consistently deliver high quality, customer impactful, secure, technologically advanced products and services.• Acted with courage to disrupt the status quo, find new and innovative solutions to solve complex business needs.• Trained, coached, and supported team members using Agile methodology to improve their skills and ability to support their teams, the organization.• Worked with team leads to identify outdated or inefficient processes and worked to improve overall performance.• Supported technical and non-technical team members, creating a vision and plan that clearly articulates the business needs reducing time-to-deliver and overall acceptance of required changes.• Provide short-term and long-term goals defining a clear path to success, and the necessary tools to help team members achieve those goals.• Designed and implemented tools and processes used to automate functionality allowing end-customers the ability to self-service requests thereby reducing organizational workload.• Worked with internal organizations to migrate outdated custom software solutions to modern technology platforms, improving user interfaces, performance, and capabilities.• Built relationships with internal and external partners who have become critical resources in supporting, growing, and improving organizational performance.