Rod O'Connor Email and Phone Number

-Transitioned resort from the previous management company-Grew F&B RevPOR from $32.42 in 2019 to $46.22 in 2020-Received TripAdvisor's Travelers Choice Award "Best of the Best"- First US hotel to receive CovidClean Certification from SafeHotels-Impressive EBITDA flow through in comparison to topline gross revenue variance-Increase customer service ratings on virtually all feedback portals including TripAdvisor

- Managed all aspects of a $22M renovation project involving the Avanti International Resort (652 rooms) and International Palms Resort and Convention Center (653 rooms/over 20,000 sq. ft of banquet/convention space.)- Oversaw construction processes and grand opening/re-opening events.- Prepared and maintained operating budgets.- Initiated the development of new marketing plans.- Surpassed budgeted EBITDA for both properties.- Consistently exceeded year-over-year RevPAR goals.

- Headed team members while supporting the opening of the hotel.- Coordinated functions involving budgeting, contract negotiations, policy development, and operations planning.- Recruited, trained, and mentored new employees.- Expanded market share by 17 points and improved the property’s TripAdvisor ranking from 288 to 66 (in the Orlando market).- Managed renovation and maintenance projects.- Grew market share by 17 points while managing operations of the Avanti International Resort in Orlando, FL.- Distribution/EBITDA grew 169.4% (from $6.8 million in 2013 to $18.6 million in 2017)- Percent of distribution grew 162.6% (from 13.9% in 2013 to 36.5% in 2017)- RevPar increased 92.4% (from 30.88 in 2013 to 59.42 in 2017)- Flow through was 117.9% over additional revenues gained- F&B profit of 34.9% in 2017 was the highest earned

-Held role of the Opening GM for the 432-room (all-suite) property.- Developed and implemented guest services campaigns, leading to top TripAdvisor rankings in the Orlando area.- Yielded annual revenue growth of 15.2% while spearheading efforts to consistently improve occupancy, ADR, and RevPAR.- Ensured that all staff adhered to company policies and procedures.- Distribution/EBITDA grew 69.6% (from $6 million in 2007 to $10.2 million in 2012)- Percent of distribution grew 11% (from 51.9% in 2007 to 57.6% in 2012)- Highest flow through of additional revenues gained was 71.5% in 2011 & 2012 was 70.6%

- Coordinated Front Desk and Housekeeping operations in support of a 5-Star, AAA 5 Diamond luxury hotel.- Prepared annual capital and operating budgets- Developed and implemented standard operating procedures (SOPs) for Housekeeping, Front Office, and Guest Services departments

600 Rooms225 Staff Members

84 Rooms45 Staff Members

98 Rooms55 Staff Members

240 Rooms110 Staff Members