Roda Mariñas Email & Phone Number

Baguio, CAR, PH

Berlin, Germany

United States

Baguio City, Cordillera Admin Region, Philippines

I teach English language to Korean students of different ages via video and phone. With more than 3 years of experience in teaching, I gained the ability to effectively profile my students and select the materials to be used that fit the students' level. I provide feedback and English grammar corrections with monthly reports to convey students' progress.

Philippines

I have completed an advanced A-Z training program about Amazon FBA and Amazon Virtual Assistance. I also have in-depth knowledge and hands-on training in Amazon Product Research, Supplier Sourcing, and Product Listing.

Quezon City, National Capital Region, Philippines

I provided travel arrangement assistance securing customers' points. A great deal of my work involved answering customer queries related to Frequent Flyer Points through inbound/outbound calls, email and chat. I was designated to be a part of Qantas Business Rewards team with the goal of managing data changes of business owners with approved.

Quezon City, National Capital Region, Philippines

As motor claims specialist, my main task was to explain the claim process and collect accurate information with supporting documents to proceed. Claim analysis made by a policymaker was a critical part of the job. I contacted trade people from a network of approved professionals and arranged repairs on policyholder's vehicles.

Mandaluyong, National Capital Region, Philippines

I worked both as technical support representative and sales specialist for Intuit Account. My main task was to assist customers in installing and troubleshooting QuickBooks software. I handled customer service calls which included customer's account management, offered software upgrades and processed orders.In addition, I became an Operations Validator.

Baguio City, Cordillera Admin Region, Philippines

I conducted phone and video classes to Koreans of all ages at multiple time frames. In my two years of stay in the company, I was able to demonstrate my capability in providing English classes of great quality building students' trust and creating bond. Professionalism and respect to their culture were strictly observed.

Baguio City, Cordillera Admin Region, Philippines

I worked as an account specialist responsible for managing customer's account and responding to queries and complaints. Retaining customers by offering options that best suit their needs was a skill I started to develop as I dealt with different customer pain points and addressing them.