Rob O'Daniel Email and Phone Number
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Rob O'Daniel personal email
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Rob O'Daniel is a Strong information technology professional with a demonstrated history of systems implementation, applications support and troubleshooting, project management, process improvement, and best practices. at First Basin Credit Union. He possess expertise in software documentation, troubleshooting, healthcare information technology, hospitals, technical support and 34 more skills.
First Basin Credit Union
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Network AdministratorFirst Basin Credit Union Nov 2021 - PresentOdessa, Texas, UsResponsible for maintaining networks, servers, operating systems, client computers, and applications. Install and maintain end-user hardware and software. Perform support and troubleshooting for issues reported by staff. Participate in short and long-range planning to select and utilize appropriate technologies to meet the evolving needs of the company and it's members. -
Lead Delivery ConsultantCerner Corporation Sep 2018 - Jun 2021Kansas City, Missouri, UsBridge between vendors and clients during project planning, kick-offs, implementations, and post go-live metrics and support to deliver solutions for inpatient pharmacy in a hospital setting. Coordinate with stakeholders to define and document formal workflows, testing processes, and end-user training. Assess and coordinate system upgrades; vet and collaborate on changes and enhancements; and provide ongoing system monitoring and maintenance. Propose mitigation strategies, escalate issues, and follow change management process for defects and changes. Build and execute complex test plans based on best practices workflows. Coordinate with physicians to setup, maintain, and support medication ordering and outpatient electronic prescription functionality in Cerner Millennium EHR. -
Senior Clinical Systems AnalystMedical Center Health System Dec 2007 - Sep 2018Odessa, Tx, UsCoordinate between IT, vendors and clinical departments to implement, upgrade, maintain, troubleshoot, and provide after-hours technical support for clinical systems. Validate software and equipment compatibility and solution interdependencies. Schedule resources and timelines for project milestones. Perform system maintenance and work with vendors on system testing, change management and troubleshooting issues with McKesson Horizon EMR, Cerner Millennium EHR, and a wide variety of third-party systems and applications, focused on pharmacy and patient point of care. -
Desktop SpecialistMedical Center Health System Nov 2002 - Nov 2007Odessa, Tx, UsEstablish policies and procedures, audit and perform quality control steps for building, deploying, and maintaining consistent Microsoft Windows desktop environment standards. Developed new asset management database, practices, and continual audits to ensure data accuracy and compliance for managing IT hardware lifecycle. Implement and maintain enterprise-wide anti-virus protection scheme. Process documentation and ad hoc reporting. Install, maintain, troubleshoot, and provide technical support for software applications. -
Computer Support Team LeaderMedical Center Health System Nov 1997 - Nov 2002Odessa, Tx, UsManaged help desk operations and end-user service calls. Coordinated enterprise-wide operating system and applications conversions. Supervised hardware lifecycle, maintenance, deployment, and asset management. Developed and implemented competency guidelines to update existing Computer Support staff skills and provide a training standard for new employees to promote a consistent skill base. Served on departmental process improvement team to assess and improve IT practices and workflows. -
Personal Computer SpecialistMedical Center Health System Sep 1993 - Nov 1997Odessa, Tx, UsBuild, install, and maintain personal computers, network printers and associated equipment. End-user training and troubleshooting for software and hardware issues. Develop workflows, procedures, and documentation for consistent and streamlined deployment processes. -
Systems OperatorMedical Center Health System Mar 1992 - Sep 1993Odessa, Tx, UsIBM AS/400 midrange system management, data archival, and systems maintenance. Monitor systems and performed resource load-balancing. Installation, maintenance, and repair of data terminals and printers. Provided scheduled and on-demand queries and reports. -
Forum Leader / Information ProviderAmerica Online 1990 - 1994New York, Ny, UsDevelop, maintain, and expand an online support forum with telecommuting technical staff, data resources, and online interactive meetings. Provided technical support information and materials for end-users. -
Systems OperatorWestern National Bank 1989 - 1992Phoenix, Arizona, UsIBM Systems/36 midrange system management, application operation and maintenance, technical support for personal computers and printers at three branch locations.
Rob O'Daniel Skills
Rob O'Daniel Education Details
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Kennedy-Western UniversityManagement Of Information Technology -
Odessa CollegeComputer Information Systems: Computer Support -
Amarillo CollegeCommercial Arts And Advertising
Frequently Asked Questions about Rob O'Daniel
What company does Rob O'Daniel work for?
Rob O'Daniel works for First Basin Credit Union
What is Rob O'Daniel's role at the current company?
Rob O'Daniel's current role is Strong information technology professional with a demonstrated history of systems implementation, applications support and troubleshooting, project management, process improvement, and best practices..
What is Rob O'Daniel's email address?
Rob O'Daniel's email address is ro****@****ins.com
What is Rob O'Daniel's direct phone number?
Rob O'Daniel's direct phone number is +143264*****
What schools did Rob O'Daniel attend?
Rob O'Daniel attended Kennedy-Western University, Odessa College, Amarillo College.
What skills is Rob O'Daniel known for?
Rob O'Daniel has skills like Software Documentation, Troubleshooting, Healthcare Information Technology, Hospitals, Technical Support, Emr, Healthcare Management, Help Desk Support, Sharepoint, Process Improvement, System Administration, Customer Service.
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