Rob O'Daniel

Rob O'Daniel Email and Phone Number

Strong information technology professional with a demonstrated history of systems implementation, applications support and troubleshooting, project management, process improvement, and best practices. @ First Basin Credit Union
Rob O'Daniel's Location
Midland County, Texas, United States, United States
Rob O'Daniel's Contact Details
About Rob O'Daniel

Rob O'Daniel is a Strong information technology professional with a demonstrated history of systems implementation, applications support and troubleshooting, project management, process improvement, and best practices. at First Basin Credit Union. He possess expertise in software documentation, troubleshooting, healthcare information technology, hospitals, technical support and 34 more skills.

Rob O'Daniel's Current Company Details
First Basin Credit Union

First Basin Credit Union

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Strong information technology professional with a demonstrated history of systems implementation, applications support and troubleshooting, project management, process improvement, and best practices.
Rob O'Daniel Work Experience Details
  • First Basin Credit Union
    Network Administrator
    First Basin Credit Union Nov 2021 - Present
    Odessa, Texas, Us
    Responsible for maintaining networks, servers, operating systems, client computers, and applications. Install and maintain end-user hardware and software. Perform support and troubleshooting for issues reported by staff. Participate in short and long-range planning to select and utilize appropriate technologies to meet the evolving needs of the company and it's members.
  • Cerner Corporation
    Lead Delivery Consultant
    Cerner Corporation Sep 2018 - Jun 2021
    Kansas City, Missouri, Us
    Bridge between vendors and clients during project planning, kick-offs, implementations, and post go-live metrics and support to deliver solutions for inpatient pharmacy in a hospital setting. Coordinate with stakeholders to define and document formal workflows, testing processes, and end-user training. Assess and coordinate system upgrades; vet and collaborate on changes and enhancements; and provide ongoing system monitoring and maintenance. Propose mitigation strategies, escalate issues, and follow change management process for defects and changes. Build and execute complex test plans based on best practices workflows. Coordinate with physicians to setup, maintain, and support medication ordering and outpatient electronic prescription functionality in Cerner Millennium EHR.
  • Medical Center Health System
    Senior Clinical Systems Analyst
    Medical Center Health System Dec 2007 - Sep 2018
    Odessa, Tx, Us
    Coordinate between IT, vendors and clinical departments to implement, upgrade, maintain, troubleshoot, and provide after-hours technical support for clinical systems. Validate software and equipment compatibility and solution interdependencies. Schedule resources and timelines for project milestones. Perform system maintenance and work with vendors on system testing, change management and troubleshooting issues with McKesson Horizon EMR, Cerner Millennium EHR, and a wide variety of third-party systems and applications, focused on pharmacy and patient point of care.
  • Medical Center Health System
    Desktop Specialist
    Medical Center Health System Nov 2002 - Nov 2007
    Odessa, Tx, Us
    Establish policies and procedures, audit and perform quality control steps for building, deploying, and maintaining consistent Microsoft Windows desktop environment standards. Developed new asset management database, practices, and continual audits to ensure data accuracy and compliance for managing IT hardware lifecycle. Implement and maintain enterprise-wide anti-virus protection scheme. Process documentation and ad hoc reporting. Install, maintain, troubleshoot, and provide technical support for software applications.
  • Medical Center Health System
    Computer Support Team Leader
    Medical Center Health System Nov 1997 - Nov 2002
    Odessa, Tx, Us
    Managed help desk operations and end-user service calls. Coordinated enterprise-wide operating system and applications conversions. Supervised hardware lifecycle, maintenance, deployment, and asset management. Developed and implemented competency guidelines to update existing Computer Support staff skills and provide a training standard for new employees to promote a consistent skill base. Served on departmental process improvement team to assess and improve IT practices and workflows.
  • Medical Center Health System
    Personal Computer Specialist
    Medical Center Health System Sep 1993 - Nov 1997
    Odessa, Tx, Us
    Build, install, and maintain personal computers, network printers and associated equipment. End-user training and troubleshooting for software and hardware issues. Develop workflows, procedures, and documentation for consistent and streamlined deployment processes.
  • Medical Center Health System
    Systems Operator
    Medical Center Health System Mar 1992 - Sep 1993
    Odessa, Tx, Us
    IBM AS/400 midrange system management, data archival, and systems maintenance. Monitor systems and performed resource load-balancing. Installation, maintenance, and repair of data terminals and printers. Provided scheduled and on-demand queries and reports.
  • America Online
    Forum Leader / Information Provider
    America Online 1990 - 1994
    New York, Ny, Us
    Develop, maintain, and expand an online support forum with telecommuting technical staff, data resources, and online interactive meetings. Provided technical support information and materials for end-users.
  • Western National Bank
    Systems Operator
    Western National Bank 1989 - 1992
    Phoenix, Arizona, Us
    IBM Systems/36 midrange system management, application operation and maintenance, technical support for personal computers and printers at three branch locations.

Rob O'Daniel Skills

Software Documentation Troubleshooting Healthcare Information Technology Hospitals Technical Support Emr Healthcare Management Help Desk Support Sharepoint Process Improvement System Administration Customer Service Healthcare Industry Operating Systems Windows Computer Hardware Project Management Systems Management Integration Web Development Leadership Sql Software Implementation Computer Graphics Golive Electronic Medical Record Asset Management Healthcare Information Technology Graphic Design Web Design Desktop Publishing Access Control Ip Cctv Video Over Ip Networking Pharmacy Automation Cerner Omnicell Visio

Rob O'Daniel Education Details

  • Kennedy-Western University
    Kennedy-Western University
    Management Of Information Technology
  • Odessa College
    Odessa College
    Computer Information Systems: Computer Support
  • Amarillo College
    Amarillo College
    Commercial Arts And Advertising

Frequently Asked Questions about Rob O'Daniel

What company does Rob O'Daniel work for?

Rob O'Daniel works for First Basin Credit Union

What is Rob O'Daniel's role at the current company?

Rob O'Daniel's current role is Strong information technology professional with a demonstrated history of systems implementation, applications support and troubleshooting, project management, process improvement, and best practices..

What is Rob O'Daniel's email address?

Rob O'Daniel's email address is ro****@****ins.com

What is Rob O'Daniel's direct phone number?

Rob O'Daniel's direct phone number is +143264*****

What schools did Rob O'Daniel attend?

Rob O'Daniel attended Kennedy-Western University, Odessa College, Amarillo College.

What skills is Rob O'Daniel known for?

Rob O'Daniel has skills like Software Documentation, Troubleshooting, Healthcare Information Technology, Hospitals, Technical Support, Emr, Healthcare Management, Help Desk Support, Sharepoint, Process Improvement, System Administration, Customer Service.

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